It was extremely easy to set up a year’s subscription. Also with the option of paying upfront or monthly which is helpful, Good coverage and a reasonable price.
1
Share
Trusted Customer
Feefo Verified
5 years ago
I just insured my iPhone. It was great fast service . I did not have yet any problems yet
1
Share
MM
Michael Martin
Feefo Verified
Flintshire
5 years ago
What Michael Martin said about Cycler:
Good value
Yes I would strongly recommend next gen to fam&friends and all hoo are looking for device insurance,really good price and quick and seemless experience from start to finnish.
1
Share
Trusted Customer
Feefo Verified
5 years ago
Brilliant
Really good can view all details online website runs great
1
Share
DB
Daniel Breeze
Feefo Verified
5 years ago
What Daniel Breeze said about Cycler:
Clear, open and easy
I love how clear, open and easy getting insured with NextGen is. They clearly highlight pricing and what is covered, making the choice to pick them simple. They get you to check whether you need to...
Read more
0
Share
Trusted Customer
Feefo Verified
5 years ago
Good quick quote and checkout
0
Share
RP
Ricky Purcell
Feefo Verified
5 years ago
What Ricky Purcell said about Cycler:
atrocious useless
Alan
Cycler
5 years ago
Thank you for your feedback - we appreciate all feedback because it gives us the opportunity to see if there's anything that we can do to improve the service that we provide and the products that we offer. I've looked into your case and can see, unfortunately, that we were unable to honour your claim which you registered shortly after your policy inception because you'd purchased your device on eBay, secondhand, at a reduced price and the insurance product that you selected does require all devices to be purchased as new or refurbished from a network provider or manufacturer.
We do state this clearly in the purchasing journey (in one sentence) which you agreed to and it is stated clearly within the terms and conditions of the policy. We're here to pay claims at the moment we're most needed, however, we do rely on all customers to read the short detail on acceptability prior to purchasing insurance. Thanks, Team NextGen
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.