Neighbourhood Coffee Roasters Reviews

Great stuff - we aim to make it as easy as possible to have awesome coffee wherever you are, so this is awesome to hear! Cheers!

Awesome - thanks for letting us know! Team NCR x

Thanks for letting us know, we're glad you enjoyed! Team NCR

This is so awesome to hear - glad you've enjoyed and plenty more to try! Team NCR x

Hi Soheil, You placed the the 23rd of December, which was the day that we were shutting for Christmas. The website made everyone clearly aware, both on the homepage, on the shipping page, and on various social media channels, that we would ship all orders placed between the 23rd Dec and 3rd Jan from the 3rd Jan onwards. We would have shipped your order on the 23rd but Royal Mail staff were on strike that day, (and you selected Royal Mail shipping) so we had no way of despatching it. If you had selected DPD or another courier, because the order was urgent we could have shipped it on the 23rd for you.using an alternative courier. Your order was despatched on the 3rd Jan, the first working day of this year, and is on the way to you, you will have received the tracking link. If you placed the order when we were shut, i'm afraid there is very little we can do to... plus there has happened to have been significant industrial action by the CWU affecting Royal Mail deliveries in the last few months. I took the liberty of checking other orders that you placed with us in the past, and all of them were despatched within 24 hours of them being placed... so where the "not even the first time" leaves us a little mystified. We hope you enjoy the coffee, and Happy New Year. Team NCR