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Rated
Excellent
Service
4.4
/5
Product
4.4
/5

5

4

3

2

1

242

29

26

11

23

331

ratings over the past year

Displaying all 4,945 reviews
Trusted Customer
7 years ago
Date of purchase: 08/11/2017
A Wonderful Experience
Amazing service! I had someone get back to me right away with an initial question and then after receiving a slightly (VERY slightly) less than perfect item, they were more than happy to make up for...

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Trusted Customer
7 years ago
Date of purchase: 08/30/2017
Received dress in beautiful parcel. It was all quality. Only a pity that the dress did not fit me.
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Trusted Customer
7 years ago
Date of purchase: 09/29/2017
Needle & Thread is my favourite now
Their response time was unbelievably fast. I had my dress shipped to Canada and arrived in less than a week. They also responded promptly to my email I sent (asking about another dress which is...

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Trusted Customer
7 years ago
Date of purchase: 09/30/2017
Good and bad
Dresses arrived promptly and are beautiful however still waiting for a refund after returning one of the dresses. Ordered 2 as wasn't sure which colour would work best
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Danielle
Needle & Thread
7 years ago
Hi,

Thank you for taking the time to leave feedback. We are concerned to read about your experience regarding your refund and would appreciate the opportunity to put this right. Please reply with your full name and your email address and a member of our team will be in touch as soon as possible. Alternatively, you can email us at customercare@needleandthread.com with FEEFO REVIEW in the subject line.

Best wishes,

Needle & Thread
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Trusted Customer
7 years ago
Date of purchase: 09/26/2017
Very efficient.
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Trusted Customer
7 years ago
Date of purchase: 09/08/2017
Arrived promptly
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Trusted Customer
7 years ago
Date of purchase: 08/31/2017
Todo. Producto y envío correctos.
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Trusted Customer
7 years ago
Date of purchase: 08/04/2017
Fast transaction
Fast transaction, size as described, good fit
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Trusted Customer
7 years ago
Date of purchase: 08/31/2017
Snelle levering en prachtige kleding. Ook het retour zenden ging makkelijk en snel.
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Trusted Customer
7 years ago
Date of purchase: 09/02/2017
the service is perfect, the product is amazing. I will buy from needle & thread again, and I told my family about the website.
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About Needle & Thread
Renowned for their considered ranges of ready-to-wear, Needle & Thread has become a global destination for style-conscious women all over the world. Their pieces are inspired by classic English gardens, vintage textiles, delicate florals and antique prints. Founded by female entrepreneur, businesswoman and fashion designer Hannah Coffin in 2013, the brand celebrates textiles, embellishments and femininity through timeless and contemporary pieces that have been created to withstand the test of time. The collection includes gowns, day dresses, bridal wear, children's wear and accessories, as well as elevated knitwear and loungewear. Also, as part of the brand’s commitment to a responsibly sourced future, each component has been carefully selected, and most of the collection now includes organic cotton, recycled sequins and recycled polyester. With design studios in both London and Delhi, Needle & Thread celebrates colour and femininity in the contemporary sector and takes inspiration from English florals and vintage finds. As part of the brands commitment to a responsibly sourced future, Needle & Thread has recently lessened its reliance on virgin raw materials by developing locally sourced, recycled fabrics and sequins.
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18-21 Corsham Street, London, Greater London, N1 6DR, United Kingdom
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Feefo Trusted Service Awards

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About Needle & Thread
Renowned for their considered ranges of ready-to-wear, Needle & Thread has become a global destination for style-conscious women all over the world. Their pieces are inspired by classic English gardens, vintage textiles, delicate florals and antique prints. Founded by female entrepreneur, businesswoman and fashion designer Hannah Coffin in 2013, the brand celebrates textiles, embellishments and femininity through timeless and contemporary pieces that have been created to withstand the test of time. The collection includes gowns, day dresses, bridal wear, children's wear and accessories, as well as elevated knitwear and loungewear. Also, as part of the brand’s commitment to a responsibly sourced future, each component has been carefully selected, and most of the collection now includes organic cotton, recycled sequins and recycled polyester. With design studios in both London and Delhi, Needle & Thread celebrates colour and femininity in the contemporary sector and takes inspiration from English florals and vintage finds. As part of the brands commitment to a responsibly sourced future, Needle & Thread has recently lessened its reliance on virgin raw materials by developing locally sourced, recycled fabrics and sequins.