Excellent. Quick response from start of order to finish. Timely delivery, well packed and portion advice given.
Natures Menu Customer Services
Natures Menu
1 year ago
Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you 😊
Wishing you a pleasant afternoon ahead, all the very best
Claire
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Trusted Customer
1 year ago
Date of purchase: 07/01/2024
Don't what to leave a review.
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Trusted Customer
1 year ago
Date of purchase: 06/26/2024
Told me I would recieve a refund for all the defrosted food still havnt recieved and not responding to my emails which is strange as they are normally 100% I don’t have a problem with there customer...
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Natures Menu Customer Services
Natures Menu
1 year ago
Thank you for getting in touch, I am so sorry to hear of this issue and that you have not yet received a response.
I shall send this to our home delivery team to look into and get back to you.
Kind regards
Natures Menu Team
Always arrives promptly, any problems are dealt with very quickly
Natures Menu Customer Services
Natures Menu
1 year ago
Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you 😊
Wishing you a pleasant afternoon ahead, all the very best
Claire
Amazing quick delivery great prices and quality food
Natures Menu Customer Services
Natures Menu
1 year ago
Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you 😊
Wishing you a pleasant afternoon ahead, all the very best
Claire
Great customer service. Can’t fault them. Really quick at getting back to you.
Would highly recommend
Natures Menu Customer Services
Natures Menu
1 year ago
Thank you for your kind comments and valued custom. Great to hear that you have been happy with our customer service :)
Wishing you a pleasant afternoon ahead, all the very best
Claire
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Claire Borrowdale
Fareham
1 year ago
Date of purchase: 06/27/2024
What Claire Borrowdale said about Natures Menu:
Good service so far
Natures Menu Customer Services
Natures Menu
1 year ago
Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you 😊
Wishing you a pleasant afternoon ahead, all the very best
Claire
Good afternoon
I am very sorry to hear of these issues and concerns, we appreciate your feedback and comments and will be shared with our teams.
I am sorry to hear that you have not yet received a refund, please leave this with me, I will send this across to our home delivery team and ask that this is looked into and you are contacted.
Wishing you a pleasant afternoon ahead
Kind regards
Claire
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Trusted Customer
1 year ago
Date of purchase: 06/30/2024
Very helpful
Natures Menu Customer Services
Natures Menu
1 year ago
Thank you for taking the time to leave us your feedback, your comments are appreciated.
Great to hear that your Cockapoo is enjoying our foods, especially our frozen treats :)
Wishing you a pleasant afternoon ahead
Kind regards
Claire
Easy to use website. Have to order lots to qualify for the refrigerated van delivery so only order 3 times a year
Natures Menu Customer Services
Natures Menu
1 year ago
Thank you for taking the time to leave us your feedback, your comments are appreciated.
Good to hear that you have found our website to be user friendly and wish you a pleasant afternoon ahead
Kind regards
Claire
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.