Thank you for your kind comments and valued custom. Great to hear that you are happy with our service and that your puppy is enjoying our foods :)
Wishing you a pleasant afternoon aheadKind regards
Claire
Cannot get good of them and they keep stating e mail address is not recognised but they send all correspondence to it - cannot submit a query to them without email address.
Natures Menu Customer Services
Natures Menu
12 months ago
Good Morning
I am so sorry to hear of this issue and concern, this email address is live and our team will look into this for you: info@naturesmenu.co.uk
Kind regards
Natures Menu Team
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Martin
Stockport
12 months ago
Date of purchase: 06/21/2024
What Martin said about Natures Menu:
the repeat delivery service has been good but last delivery the 80% beef was substituted with 60% and i wasn't informed or no explanation was given
Natures Menu Customer Services
Natures Menu
12 months ago
Good Morning
I am very sorry to hear that you have experienced an issue with your recent delivery, please contact our customer service team on: info@naturesmenu.co.uk so that this can be looked into and resolved.
Wishing you a pleasant afternoon ahead
Kind regards
Natures Menu Team
Another strange question..
I have miine on monthly drop so no interaction required
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Catherine Galloway
Cambridge
12 months ago
Date of purchase: 07/07/2024
What Catherine Galloway said about Natures Menu:
Excellent customer service
Natures Menu Customer Services
Natures Menu
12 months ago
Thank you for taking the time to leave us your feedback, your comments relating to our customer service is much appreciated.
Lovely to hear that your dog is enjoying our frozen nuggets :)
Wishing you a pleasant weekend ahead
Kind regards
Claire
Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you 😊
Wishing you a pleasant day ahead, all the very best
Claire
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Katy Hassell
1 year ago
Date of purchase: 07/11/2024
What Katy Hassell said about Natures Menu:
Fast and efficient
Natures Menu Customer Services
Natures Menu
1 year ago
Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you 😊
Wishing you a pleasant day ahead, all the very best
Claire
The service you provide is very good but our last order was a problem with DHL they did not deliver when they should but ringing your very competent staff it was soon sorted out, well done for having...
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Natures Menu Customer Services
Natures Menu
1 year ago
Thank you for taking the time to leave us your feedback, your comments are appreciated.
Great to hear that you have been happy with our customer service and that your dog is enjoying our foods :)
Wishing you a pleasant day ahead
Kind regards
Claire
If ever you have a problem you can go online, telephone or email and a friendly person will sort everything out for you
Natures Menu Customer Services
Natures Menu
1 year ago
Thank you for taking the time to leave us your feedback, your comments are appreciated.
Great to hear that your dog is enjoying our frozen nuggets and you have found these to be easy and convenient to use :)
Wishing you a pleasant day ahead
Kind regards
Claire
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