The chocolates were a gift. and I asked for delivery on a particular day, which cost several pounds extra. Almost as soon as I had pressed the ';send' button, I had a phone call from your staff...
Read more
Product reviews
Date of purchase: 08/31/2017
0
Share
Trusted Customer
8 years ago
Lovely chocolates and thoughtful customer service
Product reviews
Date of purchase: 08/24/2017
0
Share
Trusted Customer
8 years ago
Easy ordering. Prompt service. Used Amelia three times before and no problems whatsoever
Yes, as I still do not know if the chocolates have been delivered some two weeks since I purchased them, not very good experience in this modern day of so much tracking technology
Philip
Amelie Chocolat
8 years ago
Hello we have just spoken by phone. As we discussed this delivery to the Netherlands by Royal Mail is not trackable. If there is ever any concern that an order has not been received plase contact us and we will always be happy to make a courtesy call to the recipient to ensure delivery has been received.
I love these products and every time they bring out new products they're always a hit - I would buy most of my presents through Amelie but I had problems with deliveries where delivery instructions...
Read more
Philip
Amelie Chocolat
8 years ago
Thank you so much for your very kind words. I am delighted you are a fan of all our new products. With regards any special delivery instructions I am sorry to learn that these are not always being followed. Sometimes this is out of our control but please do contact me if you think we can help improve on this.
my gift to my special friend was overwhelmed to how good and gorgeous your chocolates are , thank you so much , I will certainly buy again *****
Philip
Amelie Chocolat
8 years ago
Dear Robert
That is very good to know. I am delighted to know your friend enjoyed your gift of our chocolates. I have passed your comments on to our production team.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.