We had the mattress three weeks before the bed frame.... Other than that they we great.
Jamie Welch
MyBedFrames
8 years ago
Thank you for your review. We do manufacture the mattresses ourselves and deliver in 3-5 days and I am afraid the bedframe is send from a different supplier and the lead time is 3 weeks although we did advise this at the time of order.
Product reviews
Jamie Welch
MyBedFrames
8 years ago
Thank you for your review and I am pleased that it is just what you needed and very comfortable
Jamie Welch
MyBedFrames
8 years ago
Thank you for your review and I am pleased that it is perfect for the room
The bed we bought was available through a number of online retailers but we chose mybedframes as they were the cheapest by a small margin. The ordering and initial delivery process was easy, but the...
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Jamie Welch
MyBedFrames
8 years ago
Thank you for your review and firstly I would like to apologise for letting you down as this is something we do not do but have done on this instance. This is a new supplier and they failed on two occasions to send the parts when we requested.
The customer service agent had left for the day but had passed all the details onto another collegue and he was dealing with this and did remedy the issue that afternoon. However this being said you should not have been let down in the first place.
We have now put a procedure in place where we will have all fittings in our offices so if this happens again we will not be in the hands of suppliers and will have parts to dispatch immediately for delivery to the customer before 10.00AM the following day.
Again please accept our apologies for this.
Product reviews
Jamie Welch
MyBedFrames
8 years ago
Thank you for your review and I am pleased that the bed is great.
Thank you for your review and I am sop pleased you love the chest of drawers
Date of purchase: 06/08/2017
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Trusted Customer
8 years ago
Excellent product, looks great in my room. Easy to put together. Fast efficient delivery too and nice friendly delivery person.
Jamie Welch
MyBedFrames
8 years ago
Thank you for your review and I am sop pleased it looks so good in your room.
Product reviews
Jamie Welch
MyBedFrames
8 years ago
Thank you for your review and I am pleased you found it easy to put together
Date of purchase: 05/28/2017
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TC
Trusted Customer
8 years ago
What Trusted Customer said about MyBedFrames:
Great quality
Jamie Welch
MyBedFrames
8 years ago
Thank you for your review and I am so pleased you found the product to be great quality
Date of purchase: 06/19/2017
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Trusted Customer
8 years ago
What Trusted Customer said about MyBedFrames:
Driver very helpful getting the packages of two single beds up the stairs. Unfortunately the second guy was very slight build, and had a bit of trouble carrying the packages, which I might add were...
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Jamie Welch
MyBedFrames
8 years ago
Thank you for your review and I am so pleased that you like the beds and that the missing slat caps were sorted quickly.
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range.
