We no longer feel we get either good service or value for money. A shame really as we've used Mundy for some time and feel quite let down.
Alexander
Mundy Cruising
9 years ago
Thank you for taking the time to leave us your feedback and my appreciation to Mrs Digby for discussing this with me further. I’m sorry that our service levels and value for money fell below your expectations and that we were not clear on the most recent quote we gave you. I’ve taken note of your comments and we’ll ensure that in future our communication remains at the high standard you have previously enjoyed over the years. Should you give us another opportunity in the future I’ll ensure that we provide you with more clarity on the cost and would be delighted to look after your holiday arrangements personally.
as a novice cruiser, I received step by step advice and information from firstly, Darren and then Teresa, who was such a help in answering all my queries and guided me through all the process of...
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Date of purchase: 08/03/2016
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Caroline
Feefo Verified
9 years ago
What Caroline said about Mundy Cruising:
The Mundy team were very patient and helpful throughout (notwithstanding my requesting numerous different quotes prior to settling on the final choices)!
My concern was that on the brochure there was indicated All Inclusive including port taxes. When made an enquiry I was informed that port tax are charged separately but still was within the price...
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.