Merchant Logo
Rated
Excellent

MSL provides claims services & legal expenses insurance with a strong ethos of putting customers’ needs first.

Service
4
/5

5

4

3

2

1

181

31

3

9

58

282

ratings over the past year

Displaying all 2,333 reviews
Trusted Customer
2 months ago
Date of purchase: 05/15/2025
I think very efficient and professional
Trusted Customer
2 months ago
Date of purchase: 05/03/2025
0
I sm not happy at all 'they not provided hire at all
Trusted Customer
2 months ago
Date of purchase: 05/11/2025
Trusted Customer
2 months ago
Date of purchase: 05/09/2025
It is easy process to handle the claims more organised.
Trusted Customer
2 months ago
Date of purchase: 05/13/2025
Trusted Customer
2 months ago
Date of purchase: 05/03/2025
70
Very cool
MB
Mr Alan Bunt
Salisbury
2 months ago
Date of purchase: 05/08/2025
What Mr Alan Bunt said about MSL:
Easy process
Very helpful and explained everything well.
MM
Mr Colin Mitchell
Chorley
2 months ago
Date of purchase: 05/06/2025
What Mr Colin Mitchell said about MSL:
Very prompt service
Trusted Customer
2 months ago
Date of purchase: 05/03/2025
Very professional and helpful
Really professional and courteous and don't rush you into things, explain everything properly.
Trusted Customer
2 months ago
Date of purchase: 05/02/2025
Good response i liket
GOOD and quickly response
Merchant Logo
Charney
MSL
2 months ago
Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team
About MSL
MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.
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MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom
Why trust Feefo reviews?

About MSL
MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.