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Rated
Good

MSL provides claims services & legal expenses insurance with a strong ethos of putting customers’ needs first.

Service
3.9
/5

5

4

3

2

1

180

31

3

9

58

281

ratings over the past year

Displaying all 2,331 reviews
MS
Mr Satnam Singh
Tipton
1 month ago
Date of purchase: 05/30/2025
What Mr Satnam Singh said about MSL:
Taxi accident
Very fast and professional service everything was excellent and explain very well
ME
Mr Ifeanyi Elobisi
London
1 month ago
Date of purchase: 05/17/2025
What Mr Ifeanyi Elobisi said about MSL:
They were rapid and efficient and the car is top notch.
MK
Mr Munir Khairkhwa
Folkestone
1 month ago
Date of purchase: 05/18/2025
MP
Mr Rafiq Patel
London
1 month ago
Date of purchase: 05/23/2025
What Mr Rafiq Patel said about MSL:
Great aervice
My vehicle was stolen . Upon calling my insurance I was directed MSL. The questions they asked where straight forward. Everytime I called no issue and didn't have to wait on line.
MI
Mr Aamar Iqbal
Slough
1 month ago
Date of purchase: 05/26/2025
Trusted Customer
1 month ago
Date of purchase: 05/10/2025
Trusted Customer
1 month ago
Date of purchase: 04/04/2025
Easy to deal with
Very helpful
Trusted Customer
1 month ago
Date of purchase: 05/08/2025
Trusted Customer
1 month ago
Date of purchase: 05/15/2025
I think very efficient and professional
Trusted Customer
1 month ago
Date of purchase: 05/03/2025
0
I sm not happy at all 'they not provided hire at all
About MSL
MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.
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MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom
Why trust Feefo reviews?

About MSL
MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.