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MSL Reviews

http://www.msl.co.uk/

Rated

Excellent

MSL provides claims services & legal expenses insurance with a strong ethos of putting customers’ needs first.

Service

4

/5

5

4

3

2

1

182

31

3

9

58

283

ratings over the past year

Displaying all 2,333 reviews

MA

Mrs Joanne Allen

East Grinstead

8 years ago

Date of purchase: 07/07/2016

What Mrs Joanne Allen said about MSL:

I was lucky to have Louise Ford as my contact, excellent service.

Louise Ford dealt with my claim. She worked extremely hard on my behalf and kept me informed on a regular basis. It helps having one contact throughout the process, which dragged on due to the...

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MSL Quality Team

MSL

7 years ago

Dear Mrs Allen

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

0

See full customer review

MP

Mr Idris Patel

8 years ago

Date of purchase: 06/15/2017

What Mr Idris Patel said about MSL:

Tracy was brilliant in all areas but hire company will not use again

Very poor service on the company were the hire company used not professional and rude will not use the hire car company again

MSL Quality Team

MSL

7 years ago

Dear Mr Patel

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

0

See full customer review

MK

Mr Philip Knight

8 years ago

Date of purchase: 06/12/2017

What Mr Philip Knight said about MSL:

Everything was handled very efficiently and relatively quickly.

MSL Quality Team

MSL

7 years ago

Dear Mr Knight

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

0

See full customer review

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About MSL

MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.

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0161 822 0088

MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom

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