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Direct Gap Reviews | Customer Service Reviews for https://www.feefo.com/reviews/motor-gap-ltd | Feefo

Displaying all 12,114 reviews

Trusted Customer

1 month ago

Date of purchase: 05/24/2025

Good value Gap insurance

Haven't had to use the policy, but easy to set up and reasonably priced

Diane

Direct Gap

1 month ago

Hi, Thank you for taking the time to leave us a 5-star review. Should you have any queries in the future, please don't hesitate to contact us. Many thanks Diane

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Trusted Customer

1 month ago

Date of purchase: 05/23/2025

Gap Insurance

Seems fine but until I have a claim I don’t really know how good they are

Diane

Direct Gap

1 month ago

Hi, Thank you for taking the time to leave a 5-star review. If we can be of any further assistance, please don't hesitate to get in touch. Many thanks Diane

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Trusted Customer

1 month ago

Date of purchase: 05/21/2025

Great price

Very simple application process and good price.

Diane

Direct Gap

1 month ago

Hi, Thank you for your review. I'm pleased to hear you found the online process quick and easy. Don't hesitate to get in touch if you need anything else. Many thanks Diane

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Mr Nicholas Smith

1 month ago

Date of purchase: 05/20/2025

Diane

Direct Gap

1 month ago

Hi Nicholas, Thank you for taking the time to leave a 5-star review. If we can be of any further assistance, please don't hesitate to get in touch. Many thanks Diane

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Trusted Customer

1 month ago

Date of purchase: 05/20/2025

Excellent service third time I’ve used them

Excellent

Diane

Direct Gap

1 month ago

Hi, Thank you for taking the time to leave a 5-star review! Your comments are very kind. If you need any further assistance please don't hesitate to get in touch. Many thanks Diane

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Trusted Customer

1 month ago

Date of purchase: 05/19/2025

Excellent service.

You won't find a friendlier, helpful and more efficient customer service in any other company. Excellent service.

Diane

Direct Gap

1 month ago

Hi, Thank you for choosing Direct Gap and leaving a 5-star review. I'm delighted you were happy with the service you received. Many thanks Diane

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Mr Peter Griss

1 month ago

Date of purchase: 05/19/2025

What Mr Peter Griss said about Direct Gap:

The service was impeccable.

Diane

Direct Gap

1 month ago

Hi Peter, Thank you for choosing Direct Gap and leaving a 5-star review. I'm delighted you were happy with the service you received. Many thanks Diane

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Mrs Nicola Almond

1 month ago

Date of purchase: 05/19/2025

What Mrs Nicola Almond said about Direct Gap:

Great Service

Very helpful lady I spoke to. Gave all the information I needed to help with my query. She sorted my new insurance out with no problems at all, all documents were available on line as soon as our...

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Diane

Direct Gap

1 month ago

Hi Nicola, Thank you for taking the time to leave a 5-star review! Your comments are very kind. If you need any further assistance please don't hesitate to get in touch. Many thanks Diane

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Mr Colin Ravenhall

Wakefield

1 month ago

Date of purchase: 05/19/2025

What Mr Colin Ravenhall said about Direct Gap:

Competitive price

Very good 👍

Diane

Direct Gap

1 month ago

Hi Colin, Thank you for taking the time out to leave us a 5-star review. Should you have any queries in the future, please don't hesitate to contact us. Many thanks Diane

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Trusted Customer

2 months ago

Date of purchase: 05/12/2025

Back to Invoice Policy for 3Years

Had some questions so contacted by telephone very professionally dealt with. So policy purchased during the call very quickly sorted and all documents by email immediately.All at a very competitive...

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Diane

Direct Gap

1 month ago

Hi, Thank you for taking the time out to leave us a 5-star review, it's much appreciated. I am very pleased to hear you were happy with the premium you paid. We do our best to keep the premiums as low as possible without compromising our high level of customer service. Should you require any further assistance, please don't hesitate to get in touch. Many thanks Diane

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About Direct Gap

At Direct Gap, we specialise in straightforward, great-value GAP insurance backed by expert advice and exceptional service. With nearly 40 years' experience in the motor industry, our team is here to make protecting your vehicle simple and stress-free. We offer a range of market-leading GAP policies — many of which you won’t find elsewhere — at highly competitive prices. Our UK-based advisors are friendly, knowledgeable, and never work on commission. That means no pressure, just honest guidance to help you choose the right cover for your needs. We’re proud of our reputation for clear advice, helpful support, and putting our customers first — every time.

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01422 756100

Westthorpe BIC, Westthorpe Fields Road, Killamarsh, West Yorkshire, S21 1TZ, United Kingdom