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Direct Gap Reviews | Customer Service Reviews for https://www.feefo.com/reviews/motor-gap-ltd | Feefo

Displaying all 12,100 reviews

Mr Derek Butterworth

Wrexham

8 days ago

Date of purchase: 06/20/2025

What Mr Derek Butterworth said about Direct Gap:

Website was easy to navigate

Diane

Direct Gap

8 days ago

Hi Derek, Thank you for your review. I'm pleased to hear you found the online process quick and easy. Don't hesitate to get in touch if you need anything else. Many thanks Diane

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Trusted Customer

8 days ago

Date of purchase: 06/20/2025

Really great

Really easy to use the website but if you need to call they are really helpful too

Diane

Direct Gap

8 days ago

Hi, Thank you for your review. I'm pleased to hear you found the online process quick and easy. Don't hesitate to get in touch if you need anything else. Many thanks Diane

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Trusted Customer

10 days ago

Date of purchase: 06/17/2025

Renewing my gap

Haley was very easy to talk to there was no rush. She was very friendly and helpful. Also very clear as far as hearing her was I also rung back with a slight problem and she sorted that as well

Diane

Direct Gap

9 days ago

Hi, Thank you for your 5-star review and for choosing Direct Gap. We're pleased to hear Haley was able to assist you in finding the right policy to meet your needs and explained everything clearly. Please don't hesitate to get in touch if you require any further assistance. Many thanks Diane

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Mr Graham Allingham

Dockenfield

11 days ago

Date of purchase: 06/16/2025

What Mr Graham Allingham said about Direct Gap:

Gap Insurance

The service was excellent and I believe good value for money.

Diane

Direct Gap

11 days ago

Hi Graham, Thank you for choosing Direct Gap and leaving a 5-star review. I'm delighted you were happy with the service you received. Many thanks Diane

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Mr IAN SMITH

Edinburgh

11 days ago

Date of purchase: 06/16/2025

Diane

Direct Gap

11 days ago

Hi Ian, Thank you for taking the time to leave a 5-star review. If we can be of any further assistance, please don't hesitate to get in touch. Many thanks Diane

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Trusted Customer

11 days ago

Date of purchase: 06/17/2025

East process, good price

Very easy process and a much better price than that offered by the dealer.

Diane

Direct Gap

11 days ago

Hi, Thank you for your review. I'm pleased to hear you found the online process quick and easy. Don't hesitate to get in touch if you need anything else. Many thanks Diane

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Trusted Customer

11 days ago

Date of purchase: 06/17/2025

Excellent

I have dealt with Direct Gap over many years with different cars. The service has always been professional and very friendly.

Diane

Direct Gap

11 days ago

Hi, Thank you for your 5-star review and for choosing Direct Gap. Customer Service is our number 1 priority, so I'm delighted to hear you're happy with your purchase and the service we provided. Please don't hesitate to get in touch should you require any further assistance. Many thanks Diane

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Trusted Customer

14 days ago

Date of purchase: 06/11/2025

Spoke to Hayley when our Daughter changed her car Hayley was lovely. Then yesterday spoke to an Elizabeth as our son is looking to change his car and we wanted a quote. Elizabeth was also lovely

Diane

Direct Gap

13 days ago

Hi, Thank you for your 5-star review and for choosing Direct Gap. We take great pride in offering the very best service and experience possible, so it's great to hear we got it right! Should you require any further help or assistance, please do not hesitate to get in touch. Many thanks Diane

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Trusted Customer

14 days ago

Date of purchase: 06/11/2025

5 stars

Quick and efficient. Very easy to set up a new policy

Diane

Direct Gap

14 days ago

Hi, Thank you for your review. I'm pleased to hear you found the online process quick and easy. Don't hesitate to get in touch if you need anything else. Many thanks Diane

See full customer review

Trusted Customer

14 days ago

Date of purchase: 06/09/2025

Diane

Direct Gap

14 days ago

Hi, Thank you for taking the time out to leave us a 5-star review. Should you have any queries in the future, please don't hesitate to contact us. Many thanks Diane

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About Direct Gap

At Direct Gap, we specialise in straightforward, great-value GAP insurance backed by expert advice and exceptional service. With nearly 40 years' experience in the motor industry, our team is here to make protecting your vehicle simple and stress-free. We offer a range of market-leading GAP policies — many of which you won’t find elsewhere — at highly competitive prices. Our UK-based advisors are friendly, knowledgeable, and never work on commission. That means no pressure, just honest guidance to help you choose the right cover for your needs. We’re proud of our reputation for clear advice, helpful support, and putting our customers first — every time.

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01422 756100

Westthorpe BIC, Westthorpe Fields Road, Killamarsh, West Yorkshire, S21 1TZ, United Kingdom