Moth-Prevention.com Reviews

Thank you for your kind feedback about our delivery service. And thank you for your informative product feedback as well. We so glad to read that you're catching moths and getting your moth problem under control.

We're sorry to read that you're not satisfied with our service. To pick up on your points: All of our products are certified as professional grade and safe for use in the home by the domestic user - we do mention this on our website, and we work closely with our suppliers to make sure that this is always the case. Unfortunately we can not do anything about the size of text printed on the products we stock - the manufacturer controls such things. We do have a Contact Us form on our website and we respond within 24hrs Mon-Fri. You can access it here: https://www.moth-prevention.com/pages/contact-moth-prevention. Also, for any returns, details can be found on our site here: 

. On our website we provide additional details to what our suppliers provide on packaging - this is to assist further when using our products, and not meant as an 'instead of' guide. Our intention has never been to confuse any of our customers with our product information. The Moth Cakes that you are referring to are safe to use in closets - they are designed to be placed on the hangers within.

Kind regards,

West Bay Retail

Please be sure to remove all unprotected food from your kitchen prior to treatment. Also, you should remove food from pantries before applying a light coating to shelf edges, corners and crevices. We provide additional information about this product on the Product Page of our website where you purchased this product from.

We apologise that your order took 5 working days to get to you. Due to the nature of your purchase we need to ship by Ground UPS and that can take 5-6 days from our fulfilment center in Chicago.