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Mococo Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,158 reviews

Trusted Customer

10 years ago

kept in touch with an update of my order and the process was really quick

Elise

Mococo

10 years ago

We are thrilled to hear such positive things, and we look forward to you returning. Elise Customer relations

Date of purchase: 02/23/2016

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Fab service well packed and quick delivery

Product reviews

Date of purchase: 03/02/2016

Trusted Customer

10 years ago

Excellent service

Elise

Mococo

10 years ago

Great to know you are pleased with the service we provide. Thank you :) Elise Customer relations

Product reviews

Date of purchase: 03/01/2016

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Exellent jewellery and service

Rapid dispatch., exellent quality if serve. Product exellent

Elise

Mococo

10 years ago

We do really appreciate your feedback on the service you received. It makes all our efforts worth while and we really look forward to you returning. Elise Customer relations

Product reviews

Date of purchase: 03/02/2016

Trusted Customer

10 years ago

I spend in store a lot so bit disappointed with online

Not very good with tracking delivery

Elise

Mococo

10 years ago

I profusely apologise for any inconvenience caused but I can in fact see that we did post out the same day. It is showing on interlink as delivered and signed for on the following day which is the 24/02/16. I will contact your personal email to resolve the situation. Once again my apologies. Elise Customer relations

Product reviews

Date of purchase: 02/23/2016

Trusted Customer

10 years ago

Great purchase

Great

Product reviews

Date of purchase: 02/20/2016

Trusted Customer

Chester

10 years ago

What Trusted Customer said about Mococo:

Fabulous

Love that s site so easy and fast delivery x

Elise

Mococo

10 years ago

Thank you! its so nice to know you find our website easy to use and efficient. Elise Customer relations

Product reviews

Date of purchase: 02/18/2016

Trusted Customer

Dolgellau

10 years ago

What Trusted Customer said about Mococo:

Terribly disappointing delivery - waste of extra money for fast delivery

Product excellent Packaging excellent Paid for next day service so it would arrive for Mother's Day - didn't arrive until the next week - won't be using Mococo again

Elise

Mococo

10 years ago

I do sincerely apologise for all of the inconvenience caused. I have looked into when you placed the order and it was placed at 19:16 on the 03/03/16 this is after our 3:00pm cut off point for next day deliveries. It is also explained on our website that we only offer next day delivery Monday-Thursday. If orders are placed after 3:00pm on a Thursday you will have to select Saturday delivery. I can also see that re delivery was arranged. I do apologise once again you never received the item when you would of liked too. If you would like to contact me further regarding this issue please don't hesitate my email is elise@mococo.co.uk Elise Customer relations

Product reviews

Date of purchase: 03/03/2016

Trusted Customer

Mold

10 years ago

What Trusted Customer said about Mococo:

Excellent

It's very easy to order on line. Everything arrived beautifully package.

Elise

Mococo

10 years ago

Great to know you found our website easy to use and enjoyed your Mococo experience. Thank you. Elise Customer relations

Product reviews

Date of purchase: 02/28/2016

Trusted Customer

10 years ago

Well pleased

Prompt service and beautifully wrapped item.

Elise

Mococo

10 years ago

We are pleased to hear you are happy with the service you received. Thank you for your time taken to feed back. Elise Customer relations

Product reviews

Date of purchase: 02/16/2016

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