How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Mococo Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,158 reviews

Trusted Customer

cheshire

10 years ago

What Trusted Customer said about Mococo:

impressive all the time

Excellent service and delivery was really quick

Elise

Mococo

10 years ago

We are thrilled to hear you are pleased with the overall service you received.
Thank you for taking the time to feed back.

Elise
Customer relations

Product reviews

Date of purchase: 03/10/2016

Trusted Customer

Liverpool

10 years ago

What Trusted Customer said about Mococo:

Great service, beautiful purchase, great value. #Thankyou #mococo

Great service, love the chocolate in the bag which makes it just like I've come in store when I haven't been able to and have bought online.

Elise

Mococo

10 years ago

Thank you for you kind words we do really appreciate it and your loyalty to us.
We look forward to you returning soon.

Elise
Customer relations

Product reviews

Date of purchase: 03/07/2016

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Excellent customer service

Elise

Mococo

10 years ago

Thank you for your feed back it is so nice to hear our efforts are appreciated. Elise Customer relations

Product reviews

Date of purchase: 02/21/2016

Trusted Customer

10 years ago

Excellent prices

Elise

Mococo

10 years ago

Glad you found the prices competitive, as a company we like to pride ourselves on offering luxury jewellery at affordable prices. Elise Customer relations

Product reviews

Date of purchase: 02/24/2016

Trusted Customer

Connahs quay

10 years ago

What Trusted Customer said about Mococo:

Brilliant service! Fast and effective.

Elise

Mococo

10 years ago

Great to hear you found our website and delivery fast and effective! We look forward to your return, thank you. Elise Customer relations

Product reviews

Date of purchase: 02/26/2016

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Happy

Elise Daniels is fantastic, a great help. She personally sorted an exchange for me. Thank you Elise, you are a credit to Mococco

Elise

Mococo

10 years ago

Thank you for such lovely feed back and your loyalty to Mococo It is greatly appreciated and I am glad I was able to help you. Elise Customer relations

Date of purchase: 03/08/2016

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Fabulous

Great item great price fast delivery

Elise

Mococo

10 years ago

Great to hear positive feed back on all aspects of the ordering process. Thank you Elise Customer relations

Product reviews

Date of purchase: 03/08/2016

Trusted Customer

10 years ago

Prompt service.

Easy to order. Speedy delivery. Well packaged. Even a little chocolate added_nice touch.

Product reviews

Date of purchase: 03/07/2016

Trusted Customer

Maidenhead

10 years ago

What Trusted Customer said about Mococo:

Great service

Good service well packed

Elise

Mococo

10 years ago

We do really appreciate the time taken to leave feed back. We are pleased to hear your enjoyed your Mococo experience Elise Customer relations

Product reviews

Date of purchase: 03/05/2016

Trusted Customer

Cheshire

10 years ago

What Trusted Customer said about Mococo:

My item was 'lost' as signed for by the postman. Elise in customer services was great and sorting this out.

Elise

Mococo

10 years ago

So pleased we sorted this situation out and you have received the item. Thank you for your kind comments. Elise Customer relations

Date of purchase: 03/01/2016

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Mococo Reviews

Charms 0011-001-12More reviews of this product (10)View product websiteExcellent service and delivery was really quick

Thomas Sabo 19cm Fine Silver Charm Club BraceletMore reviews of this product (4)View product websiteExcellent service and delivery was really quick

DKNY Silver WatchMore reviews of this product (1)View product websiteBeautiful, looks stunning yet simple and affordable 💝

ChloBo Silver Cube 3m BraceletMore reviews of this product (1)View product website

ChloBo Mini Discs Silver BraceletMore reviews of this product (2)View product website

Jeremy Hoye Silver Snake CharmMore reviews of this product (1)View product website

Carat* Lexi Bracelet Black Gold FinishMore reviews of this product (1)View product website

ChloBo Limited Edtion Love Always Wins Ring, StandardMore reviews of this product (1)View product websiteLove my limited edition ring that I received for Mother's Day!

Pandora Butterflies Filigree CharmMore reviews of this product (2)View product website

Thomas Sabo Silver Cupid CharmMore reviews of this product (1)View product websiteLovely charm. Just as pic.

Baccarat UK Ltd Psydelic Omega Ruby Iridescent NecklaceMore reviews of this product (1)View product websiteGood quality very well packaged

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?