I’ve received 2 emails requesting my feedback on the item but it hasn’t even been delivered yet. The courier email advised the delivery date would be 2 weeks ago but when followed up the missing...
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Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We can see our customer service team are helping you through with this issue.
I am beyond happy with my experience with Mocka! I received my order within two days, which was just amazing in itself but the quality of the furniture is great and so affordable. I recently had a...
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Mocka Customer Service AU
Mocka Australia
2 years ago
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Mocka.
Product reviews
Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you so much for taking the time to leave us this amazing review.
Mocka Customer Service AU
Mocka Australia
2 years ago
You’re the best, thank you again for sharing such a positive experience. It means the world to us
Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to seeing you again.
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Di Montgomery
2 years ago
Date of purchase: 10/07/2022
What Di Montgomery said about Mocka Australia:
Very quick on delivery and good products. I loved my latest purchases. Just wished that I got the 3 bedside drawers before they sold out
Mocka Customer Service AU
Mocka Australia
2 years ago
You’re the best, thank you again for sharing such a positive experience. It means the world to us
Product reviews
Mocka Customer Service AU
Mocka Australia
2 years ago
We are grateful that you took the time to leave us a review.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
