I have now purchased many items and furniture from Mocka and some items are quality and I’ve been surprised how good given the price. And other items are not great quality and are cheaply made, some...
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Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you for taking the time to write about your experience and thank you for shopping with Mocka!
Product reviews
Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
Mocka Customer Service AU
Mocka Australia
2 years ago
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having.
Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having.
Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you for the 5-stars!
Mocka Customer Service AU
Mocka Australia
2 years ago
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Mocka Customer Service AU
Mocka Australia
2 years ago
Thanks for your kind words and we look forward to seeing you again.
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Kerry Ottobre
2 years ago
Date of purchase: 10/16/2022
What Kerry Ottobre said about Mocka Australia:
I have lovely arch mirror finally got the size great above the clocks I’ve it thank you for great price n delivery good time
Mocka Customer Service AU
Mocka Australia
2 years ago
We would just like to thank you for taking the time to write this review. We love to hear feedback like this.
Product reviews
Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
Boxes came worse for ware with wooden bits sticking out of the packaging. If you like brand new furniture without scratches and random dents I highly recommended you don’t get these as every chair...
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Mocka Customer Service AU
Mocka Australia
2 years ago
We would like the opportunity to investigate your feedback further. Please could you contact us at hello@mocka.com.au and We’ll work with you to resolve any issues as quickly as possible.
Product reviews
Mocka Customer Service AU
Mocka Australia
2 years ago
We would like the opportunity to investigate your feedback further. Please could you contact us at hello@mocka.com.au and We’ll work with you to resolve any issues as quickly as possible.
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Trusted Customer
2 years ago
Date of purchase: 10/15/2022
I didn't receive a tracking number to follow my purchase, however it arrived in 3 weeks so I was pleased with that timing
Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you for letting us know about this. Your feedback helps us get better.
Hi team,
This was my first experience with Mocka. After being recommended your products I was disappointed that within weeks of having my Byron rectangular rug it has already frayed and the weave is...
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Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having.
Product reviews
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Mocka Customer Service AU
Mocka Australia
2 years ago
Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having.
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Marianna Baron Baquero
2 years ago
Date of purchase: 10/10/2022
What Marianna Baron Baquero said about Mocka Australia:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
