Excellent communication and no rise in policy fee at renewal 😁
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Trusted Customer
Feefo Verified
1 month ago
Freelance contractor review
Very good. Quote included what was required for a freelance contractor without being unduly expensive.
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Trusted Customer
Feefo Verified
1 month ago
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Trusted Customer
Feefo Verified
1 month ago
Friendly and professional.
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Trusted Customer
Feefo Verified
1 month ago
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Trusted Customer
Feefo Verified
1 month ago
Prompt service, value for money competitive price. Pleasant, efficient staff
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MS
Mr Smith
Feefo Verified
GBR
1 month ago
What Mr Smith said about Markel Direct:
Quick and easy service.
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MP
Mrs Phillips
Feefo Verified
GBR
1 month ago
What Mrs Phillips said about Markel Direct:
Quick and easy
The service was very good. The price was competitive and easy to arrange. It was exactly what I was looking for.
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Trusted Customer
Feefo Verified
1 month ago
Good but annoying
It was easy to do online, except the session kept timing out on the site and then I had to start over. Happened 3 times! But got there in the end. You could see easily how much it cost and when...
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Ariana Greenwood
Markel Direct
1 month ago
Hi there,
Thank you for taking the time to leave a review.
I am sorry to hear about the experience you had. I understand that it must have been quite frustrating. We have shared your feedback with the relevant team to improve the service we provide to our customers.
Thank you for your patience and valued custom.
If there is anything else we can assist you with, please don’t hesitate to get in touch on 0800 640 6600.
Best wishes,
Ariana
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.