Patrick Hill was helpful and friendly. He was able to answer questions without problem. The cover we received was what we needed, no more, no less which is why it was so much cheaper than our last...
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Mr Demendonca
Feefo Verified
GBR
2 months ago
What Mr Demendonca said about Markel Direct:
Markel A1 Service
It was excellent very accomplished delivery of insurance explanation..
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Trusted Customer
Feefo Verified
2 months ago
Very helpful, efficient and made the renewal process strait forward.
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Trusted Customer
Feefo Verified
2 months ago
Good company to use
Efficient and polite
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Trusted Customer
Feefo Verified
2 months ago
Simple, fast and does what it says on the tin
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Mr Lane
Feefo Verified
2 months ago
What Mr Lane said about Markel Direct:
The Services okay the problem I had is I had my van broken into and they stole some tools but because the tools were so old, I didn’t have receipts for them so they wouldn’t pay me so this will be...
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Ariana Greenwood
Markel Direct
2 months ago
Hi Mr Lane,
Thank you for taking the time to write a review.
I'm sorry to hear about your experience. I understand how frustrating this can be, particularly at an already difficult time.
Our customer service team attempted to contact you on 04/06/2026 and sent a follow-up email to discuss your claim. If you would like us to revisit this, please do get in touch with us on 0800 640 6600 as we’d be happy to look into it further.
Best wishes,
Ariana
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Trusted Customer
Feefo Verified
3 months ago
Given all information needed to make decision without being pressured.
The agent I spoke to, Roy Chizana, was polite, personable, professional
and very helpful. He listened to me, and took the time to ensure that he found the best policy and cover for our small over...
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Mrs Holden
Feefo Verified
GBR
3 months ago
What Mrs Holden said about Markel Direct:
Very helpful, clear information on policy required
Seth was very helpful & gave clear information on the policy I required. The quote was given quickly & was the best quote offered.
Very pleased. Thank you
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Mr Feeney
Feefo Verified
GBR
3 months ago
What Mr Feeney said about Markel Direct:
Content
Very easy to navigate markel direct website, for me all questions and information are easy to access.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.