Excellent service and policy with very good customer service
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MG
Mrs Gamble
Feefo Verified
GBR
21 days ago
What Mrs Gamble said about Markel Direct:
Perfect price for cover I needed
Got the cover I needed when I needed it
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MB
Mr BRIGHT
Feefo Verified
GBR
21 days ago
What Mr BRIGHT said about Markel Direct:
Markel
I was able to speak to some one in plain English.
All my questions were answered and the process was super fast and effecient.
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MC
Mrs Cundy
Feefo Verified
21 days ago
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Trusted Customer
Feefo Verified
21 days ago
Excellent service, good prices
Always excellent 👌 Always helpful with phone queries etc
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Trusted Customer
Feefo Verified
23 days ago
VERY GOOD
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MH
Ms Howard
Feefo Verified
23 days ago
0
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CN
CN
Feefo Verified
GBR
25 days ago
What CN said about Markel Direct:
Excellent Customer Service
I took out Professional Indemnity Insurance with Markel to cover a brief period of consultancy work after retiring. Although I took out an annual policy, they did not quibble when I cancelled the...
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Trusted Customer
Feefo Verified
25 days ago
Excellent
Excellent quick service
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Trusted Customer
Feefo Verified
1 month ago
I recommend friend to buy insurance but I didn’t receive reward as per instructions provided by insurance company
Ariana Greenwood
Markel Direct
26 days ago
Hi there,
Thank you for taking the time to leave a review.
I sincerely apologise for your experience, I understand how frustrating and disappointing this must have been. I understand you have since been in touch with our customer service team and I am pleased to hear this matter has been resolved.
If there is anything else we can assist you with, please don’t hesitate to get in touch on 0800 640 6600.
Thank you for your patience and valued custom.
Best wishes,
Ariana
Trusted Customer
26 days ago
Customer service contacted and explained terms and conditions.
I fully satisfied with service provided.
Thank you.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.