How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Markel Direct Reviews

http://www.markeluk.com

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

515

65

12

4

14

610

ratings over the past year

Displaying all 3,860 reviews

MG

Mr Guy

Feefo Verified

2 months ago

0

MN

Mr Nightingale

Feefo Verified

2 months ago

What Mr Nightingale said about Markel Direct:

worth a quote

very professional and helpful in the manner they help understand your requirements. the range of services was vast with everything tailor-made to my needs. price was very competitive

0

Trusted Customer

Feefo Verified

2 months ago

0

Trusted Customer

Feefo Verified

2 months ago

Renewed my policy without asking and took money i cancel it

0

Trusted Customer

Feefo Verified

2 months ago

Poor aftersales service

Very poor phonecall, the representative stated we did not pay and we were in arrears when we were not. They were non factual and wasted my time

0

Trusted Customer

Feefo Verified

2 months ago

great service

0

Trusted Customer

Feefo Verified

2 months ago

Very quick service asked what I wanted and got everything

0

Trusted Customer

Feefo Verified

2 months ago

Quick and easy to use

A very comprehensive and easy to use website for technophobes like me so Thankyou !!

0

MS

Mr Starr

Feefo Verified

GBR

2 months ago

What Mr Starr said about Markel Direct:

Did what it said on the tin

0

MO

Mrs Oliver

Feefo Verified

GBR

2 months ago

What Mrs Oliver said about Markel Direct:

Always Helpful with Questions

Always helpful when asked questions. Needed help on a function we are putting on, needed advice on a policy.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo