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ManyPets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/manypets-uk | Feefo

Displaying all 79,992 reviews

Valued Customer

8 years ago

Date of purchase: 05/20/2017

What Valued Customer said about ManyPets:

A great experience.

Straight forward, well laid out, informative, provides the answers and is easy to use.

Jessica

ManyPets

8 years ago

Hi John,

Thank you for taking the time to tell us about your Bought By Many Experience! We are so glad to see that you found it easy and straight forward to use. Our team has worked very hard to make the experience exactly that and as "uninsurancy" - so I will definitely share what you've said.

We design our experience and products with member input, so please do keep sharing (including any improvement suggestions if they come up!).

Many thanks,

The Bought By Many team

See full customer review

Valued Customer

8 years ago

Date of purchase: 05/19/2017

What Valued Customer said about ManyPets:

Easy to set up

Setting everything up was easy enough however would be better if I now what date my direct debit will come out every month as I'm a little but unsure as it's quite vague and just suggests it'll come...

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Steph

ManyPets

8 years ago

Hi Sian,

Thanks for your review and for choosing to cover your pets with us!

I just wanted to say a personal thank you for your thoughts on how we could further improve our service. We designed all of our products and services based on the views of our members. This approach is how we work, so thanks very much for letting us know - we'll definitely take your comments on board in our regular review and improvement processes, which will help us to make insurance fairer!

Thanks for taking the time to share!

The Bought By Many team

See full customer review

Valued Customer

Devon

8 years ago

Date of purchase: 05/18/2017

What Valued Customer said about ManyPets:

The completion of the paperwork was straightforward for both our dogs. The plan we chose looks very good so we are pleased. Your online help is also very good and prompt with their replies to my...

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Jessica

ManyPets

8 years ago

Hi Anthony,

We're so pleased to hear you've had a great Bought By Many Experience! Thanks also for taking the time to share your feedback about our online chat.

We have passed this on to and shared it around our team.

Many thanks!

The Bought By Many Team

See full customer review

Valued Customer

Beulah

8 years ago

Date of purchase: 05/18/2017

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What Valued Customer said about ManyPets:

Excellent

Offered a good range if insurances to suit all pockets. Web site very easy to navigate. Recommended to a friend.

Jessica

ManyPets

8 years ago

Hi Linda,

That's great to hear that our policy has impressed you and Darcey! The Bought By Many team design our products by gathering the thoughts of our members about what would be most valuable.

Thanks for taking the time to share (the the picture of your gorgeous pup!), and do please keep telling us what you think!

Many thanks,

The Bought By Many team

See full customer review

Trusted Customer

8 years ago

Date of purchase: 05/18/2017

Simple and comprehensive

Simple website, policies clearly explained. Had a question and got detailed reply.

Jessica

ManyPets

8 years ago

Hi there,

Thanks for taking the time to share this great review. We're so pleased to hear you've had a great Bought By Many Experience!

Many thanks!

The Bought By Many Team

See full customer review

Valued Customer

8 years ago

Date of purchase: 05/18/2017

What Valued Customer said about ManyPets:

Fantastic service

Brilliant insurance for my Rottweiler,very pleased with the amount of cover per year which gives me peace of mind !

Jessica

ManyPets

8 years ago

Hi Lisa,

We're so happy that you're pleased with the policy for your Rottweiler! When we designed our products, we had great input from members on what would be most beneficial.

Thanks for taking the time to share your experience, and do please keep telling us what you think! :)

Many Thanks,

The Bough By Many team

See full customer review

Trusted Customer

8 years ago

Date of purchase: 05/18/2017

Impressed

The process of buying the policies for my two cats was very easy. I also had to contact them to explain about a previous operation and they responded very quickly reassuring me that everything was...

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Jessica

ManyPets

8 years ago

That's great to hear that our policy buying process has impressed you! When we first designed our products, we gathered the feedback of our website members about what would be most valuable to them when looking for the best cover for their pets.

Thanks for taking the time to share, and do please keep telling us what you think!

The Bought By Many team

See full customer review

Valued Customer

8 years ago

Date of purchase: 05/18/2017

What Valued Customer said about ManyPets:

So far so good! Policy very clear and covers things that a lot of other insurers don't cover.

Jessica

ManyPets

8 years ago

Hi Charlie,

It's always great to see that you found the process clear! Our team has worked very hard to make the experience distinctively easy and "uninsurancy" - so I will share what you've said.

We design our experience and products with our members' input so we can make ensure that pets like Rossi have the best possible cover! So please do keep sharing (including any improvement suggestions if they come up!).

Many thanks,

The Bought By Many team

See full customer review

Trusted Customer

8 years ago

Date of purchase: 05/18/2017

Explained everything

Steph

ManyPets

8 years ago

Hello there, thanks so much for your 5-star review, we're so pleased you had a positive experience on our website!

Our team has worked very hard to make everything easy and clear - so I will share what you've said. We design our experience and products with member input, so please do keep sharing (including any improvement suggestions if they come up!).

Many thanks,

The Bought By Many team

See full customer review

Valued Customer

Warwick

8 years ago

Date of purchase: 05/17/2017

What Valued Customer said about ManyPets:

As of yet you haven't actually done anything for me yet, but getting the insurance was just so straight forward and reading through your policy was so easy to understand. It made me think I have done...

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Jessica

ManyPets

8 years ago

Hi Sue,That's excellent to hear! Our team has worked very hard to make the experience distinctively easy and "uninsurancy" - so I will share what you've said. We design our experience and products with member input, so please do keep sharing (including any improvement suggestions if they come up!). Many thanks,The Bought By Many team

See full customer review

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About ManyPets

Our customers voted us Pet Insurance Provider of the Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards and we’ve been awarded 5 stars by Fairer Finance 2024. We’re also winners of the Feefo Trusted Service Award 2024. We’ve created quality cover and customer service that pet owners love, protecting thousands of pets over the years. We offer up to £15,000 in lifetime vet fee cover with access to unlimited, 24/7 video vet calls. We're also the only UK provider with a 20% MoneyBack optional extra for no claims. See what customers say about our policies and claims here or visit our site to find out more.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom