From start to finish we felt well attended to and great care was taken to explain events, timelines, expectations and so on.
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Kim Devereux
Luxury Gold
28 days ago
Thank you for your wonderful 5-star review of the Ultimate Italy tour. We're thrilled to hear you had such a positive experience and appreciate you taking the time to share the highlights of your trip. It's especially rewarding to know you enjoyed the immersive activities. We're also delighted that the Travel Concierge's expertise enhanced your journey. We truly value your feedback.
*Personal information removed by Feefo* was fun, organized, informative, and professional. The hotels were excellent as was our driver. Don’t change a thing.
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Kim Devereux
Luxury Gold
25 days ago
Thank you for your wonderful review. We're thrilled to hear you had such a positive experience. It's especially rewarding to know that you enjoyed the hotels and on The Road Team.
Moreover we are thrilled you found the castles, countryside, and architecture so beautiful. It's also fantastic to know you appreciated the expertise and enthusiasm of our guides. We're delighted you enjoyed the itinerary.
We appreciate you sharing your thoughts.
We hope to have the pleasure of welcoming you on another Luxury Gold adventure in the future.
Great host *Personal information removed by Feefo* was wonderfull…
We had an old man travelling on his own which was very difficult for our tour leader & the rest of us… he needed a heloer
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Kim Devereux
Luxury Gold
25 days ago
Thank you very much for travelling with us and for taking the time to share your feedback.
We’re so pleased to hear that you had a wonderful experience with the Travel Concierge as your host – she truly is a valued member of our team, and we’ll be sure to pass on your kind words to her.
We’re sorry to hear, however, that certain aspects of the tour presented some challenges. We understand that travelling in busy areas can feel overwhelming at times, and we’re sorry to learn that this caused you distress. Your comfort and wellbeing are very important to us, and we’ll certainly take your comments on board as we continue to review and refine our itineraries.
We also acknowledge your concerns regarding the solo traveller in the group who required additional assistance. Ensuring all guests can travel safely and comfortably is a priority for us, and we appreciate your understanding and patience in what we recognise may have been a difficult situation.
Thank you again for your valuable feedback. We hope to have the opportunity to welcome you on another journey in the future, one that is both enjoyable and comfortable in every way.
Our host was wonderful. *Personal information removed by Feefo* had everything under control every step of the way. The transfers were smooth as was the check in at each hotel. *Personal...
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Kim Devereux
Luxury Gold
25 days ago
Thank you for sharing your feedback on your recent Luxury Gold experience. We're thrilled to hear you had such a positive time. It sounds like your Travel Concierge and the local guides played a key role in making your trip enjoyable. We're also delighted you found the hotels to be first-rate. We appreciate you choosing Luxury Gold.
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Trusted Customer
25 days ago
Date of purchase: 05/08/2025
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Kim Devereux
Luxury Gold
22 days ago
We're delighted you loved the trip.
Thank you for sharing your excellent ratings.
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Trusted Customer
26 days ago
Date of purchase: 05/07/2025
All accommodation was of a high standard
Product reviews
Kim Devereux
Luxury Gold
25 days ago
Thank you very much for choosing to travel with us and for taking the time to share your feedback.
We’re pleased to hear that you enjoyed your journey and appreciated the high standard of accommodation throughout the tour. We take great care in selecting quality hotels to ensure our guests have a comfortable and enjoyable experience.
We understand your comments regarding the Shibuya Lookout. While it is indeed an iconic landmark in Tokyo, it is not currently included in our itinerary. However, your suggestion is greatly appreciated and has been shared with our Product Development Team, who will carefully review it as we continuously look to enhance our tour offerings.
Thank you once again for your valuable feedback. We hope to welcome you on another journey in the future.
Great small group tour to experience an overview of England and Scotland. Travel concierge and driver added lots of local color and background. Group size allowed us to experience some things we...
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Kim Devereux
Luxury Gold
25 days ago
Thank you ever so much for choosing to travel with us and for your kind words.
We’re absolutely delighted to hear that you enjoyed your tour and found it to be a rewarding overview of England and Scotland. It’s wonderful to know that the small group format enhanced your experience, allowing for a more intimate journey and the chance to really connect with your fellow travellers.
We’re also pleased that our Travel Concierge and Coach Driver helped bring the destinations to life with their local knowledge and insights—adding those special touches that make each moment more memorable.
Thank you once again for your recommendation and thoughtful feedback. We hope to have the pleasure of welcoming you on another journey in the near future.
Our guide and driver were very professional. They catered to our every need and both were very kind and concerned.
Product reviews
Kim Devereux
Luxury Gold
25 days ago
Thank you for your wonderful review. We're thrilled to hear about your positive experience with our Travel Concierge and Coach Driver. We're thrilled to hear you enjoyed the hotels, meals, and coach. We appreciate you sharing your positive experience with us.
The Tour Guide was excellent. He was personable, knowledgeable and very accommodating. I appreciate how hard he worked to ensure that everyone's requests and needs were met.
Product reviews
Kim Devereux
Luxury Gold
25 days ago
Thank you for sharing your feedback about your recent tour with Luxury Gold. We're glad to hear you had a positive experience. It's rewarding to know that our Travel Concierge made a strong impression. We appreciate you taking the time to share your thoughts. We understand your preference for a longer stay in Kyoto, Sendai, and the Oriase Gorge. We value your input. We appreciate you taking the time to share your experience.
We hope to welcome you back on another Luxury Gold tour soon.
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Trusted Customer
27 days ago
Date of purchase: 05/07/2025
Product reviews
Kim Devereux
Luxury Gold
25 days ago
We appreciate you taking the time to share your ratings.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.