We had the best tour guide (Francisco); the most luxurious accommodations and all in all just a wonderful experience. My few encounters with the customer service department were good as well.
Where to start? The hotels that were chosen were outstanding. The restaurants selected were fabulous. The attention to daily details, including the attention to each traveler’s needs, was great. ...
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Product reviews
Date of purchase: 04/20/2018
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AP
Anthea Peters
Feefo Verified
Derby
8 years ago
What Anthea Peters said about Luxury Gold:
When we received the paperwork for our holiday the pick-up address was incorrect, I telephoned immediately to rectify correct address and asked for papework to be amended. I informed the travel...
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Dale
Luxury Gold
8 years ago
We are incredibly disappointed to learn of any oversights that may have led to your details not being correct in our system and their delayed update on this rare occasion. However, our Operations Team will seek to ensure with all involved in the booking process that going forward such occurrences do not arise again. That said, we thank for all of your suggestions and remain absolutely delighted that you had a wonderful time on the Southern Grace trip.
Product reviews
Date of purchase: 05/04/2018
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KR
Kamile Riza
Feefo Verified
8 years ago
What Kamile Riza said about Luxury Gold:
It was all amazing yes I would recommend them to all my friends and family
Product reviews
Date of purchase: 05/04/2018
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Malcolm Germein
Feefo Verified
Adelaide. Aust.
8 years ago
What Malcolm Germein said about Luxury Gold:
It didnt match our expectation of a Luxury Gold experience. It felt more like a standard tour. The final dinner was very poor.
Dale
Luxury Gold
8 years ago
We strive to craft exquisite experiences in incredible destinations and we always seek to combine the perfect mix of these into each itinerary; hence why we were very disappointed to learn that not all of the scheduled excursions were to your preferences. Still, we are committed here at Luxury Gold to continuous excellence and that is why we have shared your honest reflections with our concerned departments. Nonetheless, our Insight Experts would be more than happy to help you find an itinerary that may be more suited to your tastes; however, we hope that you have still taken some outstanding memories away from your time in Japan.
Product reviews
Date of purchase: 05/02/2018
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Trusted Customer
Feefo Verified
8 years ago
I had a wonderful time visiting cities and places I had never visited before. Our guides were great and the activities were very interesting.
It was one of the best trip I have been on. I tried to hit all the stars to indicate excellent but couldn’t erase the first one. Sorry.
Todd was excellent...so informative, intelligent, calm,...
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Dale
Luxury Gold
8 years ago
Thank you very much for taking the time to leave us with such glowing feedback, we are just delighted that you had such a fantastic time on the Southern Grace trip. At Insight Vacations, we love helping our guests to have meaningful experiences in each destination and we hope to help you capture the essence of more exciting places whilst journeying in luxury in the future.
Product reviews
Date of purchase: 05/04/2018
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Dorothy Brakebill
Feefo Verified
8 years ago
What Dorothy Brakebill said about Luxury Gold:
It was so well organized!!! I would recommend Luxury Gold to all my friends.
I would book another trip if I had a current brochure.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.