Everything from the driver who picked us up was excellent. The tour director was responsive to our needs, the tour bus driver attentive friendly and professional
Everything was extremely organized. I trusted our local guides and tour director.
No complaints except I was told distilled warter for my cpap would be available
and it was not,
The most important factor in any trip is the relationship with the Concierge traveling with you for 2 weeks. Sara Tuppen Veloso made the experience feel personal and inclusive. Excellent customer...
Sara & Helerd made our journey seamless. They were there for us 24/7!
The hotel arrangements were all so different in style and beautiful as well as comfortable. The tours selected were outstanding!...
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Product reviews
Date of purchase: 05/04/2018
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Trusted Customer
Feefo Verified
8 years ago
Could have done better in your bus selection. Most of the 11 people sat at the back where there was more leg room.
Shinkansen not luxury gold first class.
Room accommodation was OK
Tour director did...
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Dale
Luxury Gold
8 years ago
It really disappoints us to learn that the transport and transfer services on your trip did not live up to your expectations. However, your feedback is certainly welcomed, as our Quality Control and Operations Departments will review your comments and are committed to delivering the high standards that Luxury Gold is recognised for. Nevertheless, we are delighted to learn that you felt the itinerary was well balanced and looking forward, we hope that we may have another opportunity exceed your experience.
Product reviews
Date of purchase: 05/02/2018
0
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Trusted Customer
Feefo Verified
8 years ago
Everything was well organized, and made easy for the travelers.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.