Luxury Gold Reviews

We regret to learn that you felt there was a lack of detail in the pre-trip documents, as we strive to ensure as much information is provided as necessary so that our guests can travel at ease. We encourage you to be in touch with a Luxury Gold Expert with further details so that we may evaluate your feedback further and make enhancements where appropriate. We otherwise hope that your experiences in Canada produced endearing memories that will stay with you for many years to come.

Thank you for sharing feedback about your journey across Canada, as this first-hand insight is being given much attention. We regret to learn that you felt some of the nightly accommodations didn't meet the high standards we're recognized for and are thankful for you bringing this to our attention. We would like to apologize for any discomfort caused as a result and confirm that your comments have been shared with our Quality Control team for further review. To continue, we encourage you to be in touch with a Luxury Gold Expert to share additional comments about your guided holiday, as your concerns are important to us and will be used to make enhancements where appropriate. We otherwise hope that your experiences in Canada inspired the creation of endearing memories that will stay with you for years to come.

Thank you for sharing constructive feedback about your journey through the Canadian Rockies, as your comments are of much importance to us. Please allow us to express our apologies for any miscommunication that you seemed to have experienced on this rare occasion. We will certainly check with our Reservations team to make sure that such errors are not repeated in future. To continue, our Travelling Concierges are carefully handpicked based on knowledge and experience, and still, they undergo further training to ensure the highest standard of professionalism is met. We're therefore delighted to learn of the meaningful role David played during your time away and surprised to hear of your other experiences, such as at the Stampede. Your comments have been shared with our Operations team who will address them directly with him to ensure a better experience going forward. With that said, we're pleased that your expectations were otherwise fulfilled and we hope your Canadian guided holiday inspired the creation of enduring memories.

It was great to read about your overall satisfaction with the Timeless Scandinavia guided holiday and are thankful for you sharing constructive feedback, as it will be used to make enhancements where appropriate. We regret to learn that you felt some of the nightly accommodations didn't meet the high standards we're recognized for and would like to sincerely apologize for any discomfort caused as a result. We're nevertheless grateful to receive your comments and have passed them on to our Quality Control team for further investigation. We remain pleased to have played a meaningful role in the creation of endearing memories and hope for the chance to restore your full trust in Luxury Gold.