How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Luxury Gold Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,946 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Luxury Gold:

Really liked the itinerary, the pace of the tour, the tour director, and particularly the hotels. The only thing we really disliked was the nametags. They did not clip on casual clothing so people...

Product reviews

Date of purchase: 07/14/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Luxury Gold:

Lack of travel concierge at Fairmont in Toronto

The trip came to an abrupt end and we didn’t have a travel concierge for our last stop. The hotel gave 2 women one bed in a few rooms. We didn’t have the travel concierge to help

Product reviews

Date of purchase: 07/20/2018

Trusted Customer

Feefo Verified

Nashville, TN

8 years ago

What Trusted Customer said about Luxury Gold:

Majestic Switzerland was an awesome tour from start to finish!

Our travel concierge was amazing. He was organized, personable, and very well informed about the terrain we were traveling through, as well as the history. He planned ahead to get orders for our...

Product reviews

Date of purchase: 07/01/2018

Trusted Customer

Feefo Verified

Chesterfield

8 years ago

What Trusted Customer said about Luxury Gold:

Overpriced, would like more time 'in" the towns, more time getting to know

Had a problem with hotels not in town, some with no air conditioning, small rooms,high flight of steps to breakfast or long halls to elevator. A group of 8 ladies (4 were deaf) took up too much of...

Product reviews

Date of purchase: 07/20/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Luxury Gold:

Tour guide was top notch. Hotels were beautiful (especially Chateau Laurier and Chateau Frontenac). Farewell dinner at Gibby's in Montreal was over-the-top wonderful, and musical evening at mill...

Product reviews

Date of purchase: 06/30/2018

Trusted Customer

Feefo Verified

8 years ago

Dream holiday

Excellent service well organised

Product reviews

Date of purchase: 06/28/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Luxury Gold:

Pick up service to the airport and to our house is excellent. Also pick up service to the hotel and to the airport in the destination is also excellent. Concierge, Brianna, is excellent. I'd like to...

Product reviews

Date of purchase: 07/10/2018

Trusted Customer

Feefo Verified

8 years ago

Great Central Europe Tour

Excellent Travel Concierge . Very Knowledgeable and personable. Great Itinerary. Almost all hotels were were top notch.

Product reviews

Date of purchase: 07/10/2018

Trusted Customer

Feefo Verified

8 years ago

A good tour director makes or break a tour. His knowledge and whatever tips he can impart is always welcomed. Our tour director was informative and kept us amused with stories along the way. One...

Date of purchase: 06/16/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Luxury Gold:

Good

Kyle

Luxury Gold

8 years ago

Thank you for sharing constructive feedback about your time in Canada, as this first-hand insight is very important to us. We're pleased to hear of the exceptional service our dedicated Travelling Concierge and Coach Driver delivered throughout your journey, although we remain disheartened to learn that you feel anything short of completely satisfied with this guided holiday. We hope your experiences abroad were otherwise uplifting and led to the creation of particularly memorable moments.

Product reviews

Date of purchase: 06/28/2018

Not received a review invite?

View all media (829)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Luxury Gold Reviews

Indulgence in Eastern CanadaMore reviews of this product (163)View product websiteSee initial comments. Hope you do not change it for next year, as we have recommended it to several friends.

Trans Canadian GrandeurMore reviews of this product (3)View product websiteThe trip by coach from Jasper to Vancouver worked out ok. Having to fly from vaNcouver to Toronto wasted a whole day

Majestic SwitzerlandMore reviews of this product (94)View product websiteWe saw many of the most well-known cities and attractions in Switzerland. Our travel by bus showed us continual views of the grandeur of the alps. We also traveled on the Glacier Express Railway...Read more

Trans Canadian GrandeurMore reviews of this product (3)View product websiteToo little time in towns.

Indulgence in Eastern CanadaMore reviews of this product (163)View product websiteToo much time in Toronto and too little time in Quebec and Montreal.

Majesty of the Rockies with Stampede and Alaska Cruise Verandah Stateroom GoldLeafMore reviews of this product (28)View product websiteGreat service ,excellent accommodation

Harmony of Central EuropeMore reviews of this product (62)View product websiteI don't think visiting the following destinations is enjoyable: Ceskey Kuromlov Auschvittz Sghindler's factory Hotel Ruze is not good enough for Luxury Gold trip.

Harmony of Central EuropeMore reviews of this product (62)View product websiteGreat trip 🍻🍻🍻🍻🍻🍻🍻🍻

Majesty of the Rockies GoldLeafMore reviews of this product (231)View product websiteOverpriced n not as good as advertised.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?