I only notice bad service usually, so they must have done ok because all is well!
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TJ
Tamika Brewer-Johnson
Feefo Verified
USA
3 days ago
What Tamika Brewer-Johnson said about Long Tall Sally:
Very nice jumpsuit
I got it in time for my event but it took a little longer than usual.
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JS
Jinelle Siergiej
Feefo Verified
3 days ago
What Jinelle Siergiej said about Long Tall Sally:
Need to return one item
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AS
Amy Sorg
Feefo Verified
3 days ago
What Amy Sorg said about Long Tall Sally:
LTS is hit or miss with quality, fit and customer service. A necessary evil
I have two different orders that I have one item in each order to send back. Having to pay double the shipping because it is in two different orders does not sit well with me. Other companies like...
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Katie
Long Tall Sally
2 days ago
We’re sorry you’re disappointed with our returns policy. We understand your concerns about paying return postage twice and appreciate your feedback. We’ll share your comments with our team.
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Trusted Customer
Feefo Verified
3 days ago
Nice Dress
Fine
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Trusted Customer
Feefo Verified
3 days ago
Very happy with my purchase
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Trusted Customer
Feefo Verified
3 days ago
Great staples for a wardrobe update
Great service, fast delivery & returns service. Voucher option for returns is great so you’re not waiting as long for a refund.
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NO
Norma
Feefo Verified
GBR
3 days ago
What Norma said about Long Tall Sally:
Poor customer service
First email curt and unhelpful. Explained problem with sizing and still wouldn't/couldn't understand that if a product is marked at a size it is not unreasonalble for anither marked at that size...
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Katie
Long Tall Sally
2 days ago
Curt and unhelpful customer service. Two pairs of trousers labelled the same size had waist measurements differing by approximately 2 inches. I had to pay delivery and return costs, leaving me out of pocket with nothing to show for it. Very disappointing and makes ordering the correct size in future difficult.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.