Long Tall Sally Reviews

We are very sorry to hear that you are disappointed with your items, but we want to assure you that we are a legitimate business and definitely not a scam. The 22.00 fee you are seeing is the standard international courier cost required to ship items back to our warehouse from Australia, which is outlined in our terms and conditions at checkout. We pass this cost directly on to the carrier to cover tracked international transit. We want our customers to be happy with their purchases. If you feel your items are faulty or not as described, please reach out to our team directly via [Live Chat / Email] with your order number and photos of the items so we can review this and see how we can best assist you. Best regards,

We are really sorry for the frustration. We actually responded to your inquiry on Tuesday, with full instructions on how to process your return and refund. Because you haven't seen it, there is a good chance our email was routed to your spam, junk, or promotions folder.