Very disappointed. One item was backordered, but that's OK. The item in sto
Very disappointed. One item was backordered, but that's OK. The item in stock, however, didn't ship until the the other was available and ended up being the wrong size bowl. It wasn't worth the...
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Lily, Customer Service Manager
Lekker Home
8 years ago
Thank you for the feedback. We apologize for the backorder due to the tremendous holiday demand. We're happy to exchange the bowl at no cost to you should you decide to do so. Happy Holidays!
TH
there
8 years ago
Very surprised and pleased to receive a call from Customer Service after posting my review. After discussing the problem, they shipped my desired bowl and a pre-paid return label the same day. Excellent customer service! Thank you very much..
Love the products, but they arrived in a big box of packing peanuts. All I ...
Love the products, but they arrived in a big box of packing peanuts. All I ordered was washcloths and a bath mat, nothing fragile or requiring that kind of packaging. It's wasteful! I'd love to see...
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Lily, Customer Service Manager
Lekker Home
8 years ago
Thank you for your feedback! We agree that packing materials should be used responsibly and we will pass along your feedback to our shipping team.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.