How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Lekker Home Reviews | Customer Service Reviews for https://www.feefo.com/reviews/lekker-home | Feefo

Displaying all 139 reviews

Trusted Customer

8 years ago

Date of purchase: 02/15/2017

My husband and I talked about the patience, professionalism and friendliness of the delivery men for at least 5 minutes before we even commented on how nice the piece looked. They were great and...

Read all

Lily, Customer Service Manager

Lekker Home

8 years ago

Thank you so much for your kind note. We will certainly pass along your thoughtful words to our delivery team. We are very happy to hear that you are enjoying your sideboard and hope to see you again soon!

See full customer review

Trusted Customer

8 years ago

Date of purchase: 03/26/2017

Easy and quick

Heel lekker. Super quick ship and delivery.

Lily, Customer Service Manager

Lekker Home

8 years ago

Thank you for your feedback! We are happy to hear that you received your items quickly. Hope to see you again soon!

See full customer review

Trusted Customer

8 years ago

Date of purchase: 01/31/2017

Amazing team and great furniture

Amazing! They were professional, courteous, and efficient. They took their shoes off outside without me even asking and insisted on setting up outside even though it was a cold and snowy day and I...

Read all

Lily, Customer Service Manager

Lekker Home

8 years ago

Thank you very much for your thoughtful note. We are happy to hear that you had a great experience and we will certainly pass along your feedback to our delivery team.

Trusted Customer

8 years ago

Above feedback was for delivery of piece only...sorry, I misunderstood the link. Overall experience was fantastic. Whether I was talking to someone in store, on phone, or via email, everyone was responsive and worked really hard to help me out. When the small swatch for the fabric wasn't big enough for me to make a decision, Lekker mailed me a large swatch to help me out. We will absolutely return to Lekker for more pieces and they're now my first stop when looking for something.

Lily, Customer Service Manager

Lekker Home

8 years ago

Thank you for taking the time to give us additional feedback! We really looked forward to working with you as well and hope to see you again soon!

See full customer review

Trusted Customer

8 years ago

Date of purchase: 02/08/2017

Not so good

I didn't like these towels at all. They were terrible to try and dry off with after a shower. The 2 layers of the towel don't stay together, so drying off, one layer stays still in your hand and...

Read all

Lily, Customer Service Manager

Lekker Home

8 years ago

Thank you for your feedback! We are sorry to hear that the 2 Tone Chambray Towels did not meet your expectations. We'd be happy to discuss this further—please feel free to reach out to us at support@lekkerhome.com.

See full customer review

Trusted Customer

8 years ago

Date of purchase: 01/27/2017

The color wasn't what I thought it was going to be

The pillow came in a huge box with a lot of styrofoam packaging. The color of the pillow I received looks different than the color online. I don't want to return the item because the packaging was so...

Read all

Lily, Customer Service Manager

Lekker Home

8 years ago

Thank you for sharing your experience and speaking with us earlier today. Please let us know if we can be of any further assistance with the return we discussed. In addition, we have passed on your feedback to our shipping team, as we agree that shipping materials should be used responsibly.

See full customer review

there

8 years ago

Date of purchase: 02/01/2017

What there said about Lekker Home:

First class service!

The website was so easy to use to purchase what I wanted and the customer service team was super pleasant to work with. The team went out of their way to find and acquire a product I could not find...

Read all

Lily, Customer Service Manager

Lekker Home

8 years ago

Thank you very much for your kind note. It was a pleasure working with you and we look forward to seeing you again soon!

See full customer review

Trusted Customer

8 years ago

Date of purchase: 01/05/2017