Delivery was excellent. Product had two flaws, must not have good quality control. I ordered the most expensive one and was not satisfied with the defects. If I had picked up in a store I would have...
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Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! We're sorry that your product came with flaws. We do have quality control, but there is a very small margin of error, and multiple factors can contribute to the flaws. We would love to help you with this issue. Please contact our customer service experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST. Thank you for your feedback!
Product reviews
Rachel Jennetti
Poolsupplies.com
3 years ago
Hi there! We are sorry that you felt your cover was poor quality. There is the rare occasion that this can happen, and we would love to assist you with your order. Please contact our customer support team at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST for assistance. thank you for your feedback!
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! We are sorry you felt that our survey took too long. We appreciate you filling it out! Our survey is meant to ensure customer satisfaction and show our team ways to improve or which areas we are excelling in. We appreciate your feedback!
It was very easy to order through Pool Supplies catalog. Prices were great and items were delivered extremely fast. I would definitely purchase again as I have in the past.
Tyler Jones
Poolsupplies.com
3 years ago
We appreciate the kind words! Thank you so much for taking the time to leave this review and please let us know if you need help with anything!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
