Poolsupplies.com is no longer an active Feefo customer
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Diane Shelsby
Feefo Verified
3 years ago
What Diane Shelsby said about Poolsupplies.com:
Easy site to use and the product came to us quickly.
Tyler Jones
Poolsupplies.com
3 years ago
Fast shipping is a priority for us, thank you.
Product reviews
Tyler Jones
Poolsupplies.com
3 years ago
Please let us know when you do!
Tyler Jones
Poolsupplies.com
3 years ago
Let us know if you have any questions.
Date of purchase: 09/08/2023
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Trusted Customer
Feefo Verified
3 years ago
ordering was easy, delivery - not so much
Rachel Jennetti
Poolsupplies.com
3 years ago
Hi there! We're glad you enjoyed your ordering experience! According to our records, you ordered on September 5, 2023, and your order shipped the same day. You received your order five days later via UPS, which is our typical estimated arrival time for cross-country shipping. On occasion, mail carriers will encounter situational hazards after leaving our warehouse, which may delay your package. If you have questions about our shipping process, please reach out to our customer support team at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST. Thank you for reaching out!
I ordered the Poll Cover and was kept up to date from the order to shipping and delivery. Once the order was place it was only a few days and we had the pool cover.
The cover us wonderful, very...
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Tyler Jones
Poolsupplies.com
3 years ago
Thank you for choosing PoolSupplies.com! Please let us know if you have any questions.
I purchase chemicals thru Poolsupplies.com and the pricing is a few dollars less the the competitors. This year I purchased a safety cover and netting. Only issue I had was there were some piece's...
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Rachel Jennetti
Poolsupplies.com
3 years ago
Hi there! We are happy you chose us for your pool care needs! We're glad you were able to get the correct parts, and we sincerely apologize for the inconvenience. I have let our customer service lead know about your experience. Thank you for your feedback!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.