The seller was great and the product is an excellent quality. The issue was the shipper. Constant delays, and my box was in pieces when the order arrived.
Tyler Jones
Poolsupplies.com
3 years ago
We're sorry to hear about the damaged box and delayed shipping but happy to see that your stairs look beautiful after installation! Please let us know if you have any questions.
Product reviews
Tyler Jones
Poolsupplies.com
3 years ago
They look amazing! Thank you for being our customer.
The pool liner was delivered in a ripped up box that was also dented. Pool liner was not in a protective bag or anything, it was just thrown in the box.
When I called and asked a question they immediately sent me the answer in an e-mail. Super great customer service because they followed up by a phone call. Extremely fast shipping, received all...
Read more
Tyler Jones
Poolsupplies.com
3 years ago
Cute dog! Thank you so much for taking the time out to leave this great review and leaving this photo! We appreciate you being our customer, Suzanne.
Product reviews
Uploaded media
View all media (1)
Tyler Jones
Poolsupplies.com
3 years ago
Fast shipping is a priority for us, thank you so much for the kind words.
Date of purchase: 06/02/2023
0
Share
TH
Terry Hall
Feefo Verified
3 years ago
What Terry Hall said about Poolsupplies.com:
Their service is always fast and efficient. Good prices as well! Love getting an actual catalog, and would not have ordered without getting it in the mail and seeing the chemical prices.
Tyler Jones
Poolsupplies.com
3 years ago
Thank you so much for the kind words, Terry! We work hard to meet expectations like yours and we're happy to hear we hit the mark for you.
Product reviews
Tyler Jones
Poolsupplies.com
3 years ago
That is great to hear!
Date of purchase: 06/01/2023
0
Share
LW
Laura Marie White
Feefo Verified
3 years ago
What Laura Marie White said about Poolsupplies.com:
Ordering was quick and easy. The items we ordered shipped and arrived quickly. We were happy with the quality of the product.
Tyler Jones
Poolsupplies.com
3 years ago
We're glad to hear you were happy with your experience with us, Laura! Thank you for the great review.
Product reviews
Tyler Jones
Poolsupplies.com
3 years ago
Enjoy your confer inground steps!
Tyler Jones
Poolsupplies.com
3 years ago
All things we love to hear!
Date of purchase: 05/31/2023
0
Share
LL
Linda Ladwig
Feefo Verified
Ballwin, MO
3 years ago
What Linda Ladwig said about Poolsupplies.com:
So far service has been good. The first liner replacement we ordered was delivered in a shredded up box. The company had no problem replacing the liner. We are having the new liner installed next...
Read more
Tyler Jones
Poolsupplies.com
3 years ago
We appreciate the review, Linda! We're sorry to hear that your first liner had a damaged box and we're happy to hear you got another sent out right away. Please keep us updated and if you have any questions about the installation, you can reach out to one of our pool experts at 1-800-356-3025.
Product reviews
Tyler Jones
Poolsupplies.com
3 years ago
Please keep us updated! We know it will look great!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
