The 9 ft hose developed a pin hole 2 days after being installed.
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello William! We're so sorry you weren't satisfied with your hose purchase. We would love to assist you with your order. Please contact our team of customer service experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST for help with your order. Thank you for your feedback!
Product reviews
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello William! We are sorry you're having this issue with your order. We encourage you to contact our customer service experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST for assistance with your order. Thank you for your feedback!
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello William! We're sorry that you felt your hose was low quality. We can assure you that this is not the norm for this hose, and we would love to assist you with this order. Please contact our customer service experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST for assistance with your order. Thank you for your feedback!
You were short my red pool test bottle and 1 lb short of 3" chlorene tablets. You can improve by sending what was ordered.
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Jay! It seems that your package should have included all of these items. We would like to resolve this issue. Please contact customer service at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST at your earliest convenience. Thank you for your feedback!
Product reviews
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Jay! We're glad you enjoyed your purchase! Thank you for leaving us feedback!
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Jay! We're so sorry you never received your item. Please contact our customer service team at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST so that we can help resolve your problem. Thank you for your feedback!
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Jay! We're glad you enjoy your product! We encourage you to contact our customer service team at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST to get assistance in resolving your order issues. Thank you for your feedback!
excellent. I messed up my order and the customer service rep was very helpful. She fixed everything and shipped me what I needed asap.
Tyler Jones
Poolsupplies.com
3 years ago
We love our customer service team! Thank you for being so understanding and we're happy to hear everything has been sorted. Please let us know if there is anything you need help with and we will be there to assist you!
Product reviews
Tyler Jones
Poolsupplies.com
3 years ago
Thank you for this great feedback, Lacy!
Date of purchase: 06/10/2023
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Trusted Customer
Feefo Verified
3 years ago
got what i wanted when i expected
Tyler Jones
Poolsupplies.com
3 years ago
Thanks for the great feedback! Let us know if there is anything you need help with and we will be here to help.
Date of purchase: 06/09/2023
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KK
Kimberly King
Feefo Verified
3 years ago
What Kimberly King said about Poolsupplies.com:
It came in ! I order the wrong one I call they was very understanding and told me how to return it
Tyler Jones
Poolsupplies.com
3 years ago
We're glad you were able to return the wrong item! Please let us know if you need help with anything, Kimberly! Thank you for this feedback.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
