All staff in cross hands are warm and welcoming, they are there for you.
They will offer their services, but don’t intimidate you or pressure which I love.
Bought few items from leekes well...
Absolutely FAULTLESS service from beginning to end. We were not disappointed but reassured when we were buying our second leather suite. The first being 20 years earlier.
Product reviews
Date of purchase: 02/23/2025
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Susan Watters
Feefo Verified
Gloucestershire
1 year ago
What Susan Watters said about Leekes:
Good service with keeping me informed throughout ordering to delivery.
I think because I wasn’t ordering a whole kitchen they weren’t really interested.
I went to someone who I thought knew what they were doing and would be able to assist someone who didn’t. Felt...
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CD
Leekes
1 year ago
Hi Fraser,
We're really sorry to hear about your experience and understand how frustrating this must have been. Your feedback is important to us and we've shared your comments with the relevant team to investigate what went wrong and how we can improve.
We aim to provide the same level of care and attention to every customer, regardless of the size of their order, so it's deeply disappointing to hear we fell short in your case. A member of our team will be in touch shortly via phone or email to better understand what happened and make sure your concerns are properly addressed.
Thank you for taking the time to share your experience—it helps us do better.
As one of the UK’s leading independent retailers we’ve hundreds of thousands of customers who have enjoyed a breadth of homewares and home improvement products that can only be found in a Leekes home store.
By offering customers an unbeatable choice of furniture for every room in the house, and also being home to the biggest kitchen and bathroom studios you’ll find anywhere, we believe we’ve earned the right to call ourselves ‘the home experts’.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As one of the UK’s leading independent retailers we’ve hundreds of thousands of customers who have enjoyed a breadth of homewares and home improvement products that can only be found in a Leekes home store.
By offering customers an unbeatable choice of furniture for every room in the house, and also being home to the biggest kitchen and bathroom studios you’ll find anywhere, we believe we’ve earned the right to call ourselves ‘the home experts’.