The service in store has been excellent, but behind the scenes appears to be somewhat disorganised!
Their IT system shows my order as having been delivered even though I had only received 1 out of 4...
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CD
Leekes
1 year ago
Thank you for sharing your feedback, and we're truly sorry to hear about this. We've passed this on to the relevant team, and we're actively looking into the issue to ensure it’s addressed as quickly as possible.
I had ordered this item and had heard nothing by e mail so went to store to check. My e mail ends msn.com. the assistant had entered emersen.com!! No wonder I had no notification. The mistake was...
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CD
Leekes
1 year ago
Thank you for taking the time to leave a rating. We're really sorry to hear about your experience and appreciate you bringing this to our attention. We'll be passing your feedback on to the store team so we can investigate further and make improvements.
As one of the UK’s leading independent retailers we’ve hundreds of thousands of customers who have enjoyed a breadth of homewares and home improvement products that can only be found in a Leekes home store.
By offering customers an unbeatable choice of furniture for every room in the house, and also being home to the biggest kitchen and bathroom studios you’ll find anywhere, we believe we’ve earned the right to call ourselves ‘the home experts’.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As one of the UK’s leading independent retailers we’ve hundreds of thousands of customers who have enjoyed a breadth of homewares and home improvement products that can only be found in a Leekes home store.
By offering customers an unbeatable choice of furniture for every room in the house, and also being home to the biggest kitchen and bathroom studios you’ll find anywhere, we believe we’ve earned the right to call ourselves ‘the home experts’.