Merchant Logo

Laptops Direct Reviews

Rated
Excellent

68%

service satisfaction

89%

delivery satisfaction

90%

recommends

Service
4.5
/5
Product
4.6
/5

5

4

3

2

1

966

123

41

19

85

1,234

ratings over the past year

Displaying all 93,477 reviews
TC
Trusted Customer
Ringwood
16 years ago
Date of purchase: 08/03/2009
What Trusted Customer said about Laptops Direct:
We (our company credit card) were charged considerably more for carriage than the website advertised.…
We (our company credit card) were charged considerably more for carriage than the website advertised. This only came to light when the invoice arrived. Our complaints were dealt with as if we were...

Read all
Product reviews

0
Share
TC
Trusted Customer
16 years ago
Date of purchase: 05/11/2009
What Trusted Customer said about Laptops Direct:
answer no only because rang re faulty keys and they told me to ring hp…
answer no only because rang re faulty keys and they told me to ring hp direct however gave me no contact details and they are very hard to track down. very frustrating
Product reviews

0
Share
TC
Trusted Customer
Glasgow
16 years ago
Date of purchase: 08/03/2009
What Trusted Customer said about Laptops Direct:
There was a promise of windows 7 up-grade but I couldn't get information on when…
There was a promise of windows 7 up-grade but I couldn't get information on when I would recieve this
Product reviews

0
Share
TC
Trusted Customer
Bath
16 years ago
Date of purchase: 07/31/2009
What Trusted Customer said about Laptops Direct:
Is now the third purchase of laptops from this retailer and they provide excellent service
Is now the third purchase of laptops from this retailer and they provide excellent service
Product reviews

0
Share
TC
Trusted Customer
leeds
16 years ago
Date of purchase: 07/31/2009
What Trusted Customer said about Laptops Direct:
allways first class from laptops direct
allways first class from laptops direct
Product reviews

0
Share
Trusted Customer
16 years ago
Date of purchase: 07/31/2009
delivery etc excellent
delivery etc excellent
Product reviews

0
Share
TC
Trusted Customer
Southampton
16 years ago
Date of purchase: 07/31/2009
What Trusted Customer said about Laptops Direct:
The returns process was handled efficiently
The returns process was handled efficiently
Product reviews

0
Share
Trusted Customer
16 years ago
Date of purchase: 07/08/2009
took ages to get credit then charged extra for recovery disc which is free any…
took ages to get credit then charged extra for recovery disc which is free any where else
Product reviews

0
Share
TC
Trusted Customer
Cambridge
16 years ago
Date of purchase: 07/31/2009
What Trusted Customer said about Laptops Direct:
One item I ordered alongside the laptop was out of stock. I got that item…
One item I ordered alongside the laptop was out of stock. I got that item cancelled so that the laptop would ship. I was told a refund would be credited immediately. In actual fact it took a...

Read all
Product reviews

0
Share
TC
Trusted Customer
Exeter
16 years ago
Date of purchase: 07/29/2009
What Trusted Customer said about Laptops Direct:
The response to my calling about the laptop not being Full HD as listed on…
The response to my calling about the laptop not being Full HD as listed on your website was complete disinterest. It was sold as Full HD and that is what I paid for, so I assumed you would replace...

Read all
Product reviews

0
Share
About Laptops Direct
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.
Read all
Trident Business Park Neptune Way, Huddersfield, HD2 1UA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Laptops Direct
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.