Experience in store was fine. V Helpful staff. Disappointed not to receive follow up on questions we had. Luggage allowed on 3 flights, seats etc. A small matter but a speedier response would...
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Melissa
Kuoni
2 years ago
Hi Janice,
Thank you for your feedback and I am sorry there has been a delay in the airline coming back to us regarding the luggage for your internal flight. I have asked your PTE to contact you today with an update regarding the additional luggage request and to run through any of the other information you need. I do hope you are looking forward to your trip with us.
Eve was extremely helpful and patient as we worked through the holiday options.
Date of purchase: 07/31/2023
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MW
Mr Gavin Walker
Feefo Verified
2 years ago
Date of purchase: 08/07/2023
0
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MW
Miss Bethany Warren
Feefo Verified
2 years ago
What Miss Bethany Warren said about Kuoni:
Katie was great. She helped look around at all flight options to get us the best deal. Great 👍
Leigh
Kuoni
2 years ago
Hello Miss Warren,
Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kind regards,
Leigh - Kuoni Southampton
Absolutely amazing service from start to finish. Kirsty was not only knowledgeable but also thoughtful and considerate given the special occasion the holiday is about. Her attention to detail right...
Our initial intention was to get ideas for a holiday in September but Jared was so helpful & full of suggestions that we booked one with him the same day!
We were very happy with the options he came...
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Kelly
Kuoni
2 years ago
Thank you so much for your review.
As the Assistant manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert Jared that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 08/07/2023
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MH
Mr Martin Hird
Feefo Verified
2 years ago
What Mr Martin Hird said about Kuoni:
Very friendly and helpful staff
Ricky
Kuoni
2 years ago
Hello Martin
Thank you for taking the time to leave us a review and for allowing Florence to craft your escape.
It has been our pleasure looking after you, thank you again.
Kind regards
Ricky
Store Manager
Kuoni Milton Keynes
Alix was great. Quick response, easy to speak with and knew the hotels. I have arranged a wonderful trip to Bali in May 2024 for my 50th birthday.
James
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 08/10/2023
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MS
Mr Wayne Simpson
Feefo Verified
2 years ago
What Mr Wayne Simpson said about Kuoni:
Great service and friendly help from the manager at Milton Keynes Definitely use them again
Ricky
Kuoni
2 years ago
Hello Wayne
Thank you for taking the time to leave us a review.
Delighted to read you had a great experience with our manager Ricky. We are looking forward to crafting your next escape and wish you a wonderful time on your forthcoming holiday.
Thank you again.
Kind regards
Vicky
Assistant Manager
Kuoni Milton Keynes
Date of purchase: 08/05/2023
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MB
Mrs Justine Biggs
Feefo Verified
2 years ago
What Mrs Justine Biggs said about Kuoni:
Chelsea was very helpful and knowledgeable. Help me with all my concerns
Holly
Kuoni
2 years ago
Dear Justine
Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Best wishes
Holly
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
