Very helpful staff who helped review options and costings for future holiday. Issued full details and very helpful in discussions
Amy
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Melissa that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Amazing!! Julie McClure is an absolute asset to your company, she was so knowledgable about the different Maldives resorts, she was honest about what she thought was getting us value for money and...
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Dev
Kuoni
2 years ago
Excellent to hear that having the knowledge struck a chord for this excellent Indian Ocean booking. Honest, candid and transparent advice are what we deliver here @ Sheffield Kuoni.
Thank you for commenting on the service, I will pass these lovely words to Julie.
Kindest
Dev Armugam
Store Manager
Fantastic service. Highly knowledgeable and great team! Recommended.
Samantha
Kuoni
2 years ago
Dear Paul,
Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming trip with us.
Kindest Regards
Sam
Date of purchase: 07/17/2023
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Mr David Brown
Feefo Verified
2 years ago
James
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
We were looking to book online through Kuoni’s website and a rep offered to call us and talk through our options. I’m glad we did as she offered us a better deal and saved us some money! We have now...
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Alison
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 08/13/2023
0
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Mrs Louisa McEwan
Feefo Verified
2 years ago
Nikki
Kuoni
2 years ago
Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent holiday booking experience with Kuoni.
Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with your future travel plans.
Thanks
Nikki
Date of purchase: 08/09/2023
0
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Mr Martin Fretwell
Feefo Verified
2 years ago
Samantha
Kuoni
2 years ago
Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kindest Regards
Sam
We had spoken to Jenny before we arrived and she had spent time getting us some quotes which were really good for us and she allowed us to edit it until we got exactly what we wanted. Everything was...
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Dev
Kuoni
2 years ago
Wonderful to read that the instore experience was delivered on point, and that chocolates were also freely available. We take pride in ensuring that the creations utilise the time efficiently and have the right balance for a family.
Kindest
Dev Armugam
Store Manager
Booking with Kuoni is fine if you are not concerned about the cost. ""If you need to ask the cost you cannot afford it"" A well known phrase when dealing with high end purchases.
For many recent...
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Holly
Kuoni
2 years ago
Dear Mr Allen
As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers are highly valuable to us.
I appreciate that it would have been helpful to have been provided with a breakdown of costs for each of element of your holiday, however it is standard practice for Tour Operators to combine services and then present them as a package for consideration at an overall cost. Package holidays are defined under the Package Travel Regulations as ones that are offered, sold or charged at an inclusive or total price.
I’m pleased to hear that Chelsea found you a suitable solution and would like to take this opportunity to thank you for booking with us. Rest assured, your holiday is fully protected through both ATOL and ABTA and you’ll have our full support throughout your travels.
We look forward to assisting in any way we can prior to your forthcoming Holiday with us.
Best wishes,
Holly.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
