Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.
Date of purchase: 03/13/2026
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Trusted Customer
Feefo Verified
4 months ago
Big thank you so much to the Harriet Glass and the team for planning and helping me book my holiday to Australia!
Date of purchase: 03/25/2026
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MM
Mr Neil Matthews
Feefo Verified
GBR
4 months ago
What Mr Neil Matthews said about Kuoni:
Polite and efficient service and answered all queries that we had
Date of purchase: 03/25/2026
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Trusted Customer
Feefo Verified
4 months ago
Zoe was amazing in sorting everything out.
Dev
Kuoni
3 months ago
Thank you for commenting on feefo, it was a pleasure to rearrange this journey impacted by the Gulf crisis. You travel to see us, and this is not unnoticed as is the loyalty to Kuoni Sheffield, it is appreciated by us all.
Kindest
Dev Armugam
Store Manager
Date of purchase: 03/20/2026
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Trusted Customer
Feefo Verified
4 months ago
Sara has been very helpful, friendly and very professional. All the staff at Kuoni that we have spoken to have also been very helpful, friendly and professional
Date of purchase: 03/14/2026
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MW
Mrs Catherine Ward
Feefo Verified
GBR
4 months ago
What Mrs Catherine Ward said about Kuoni:
Our third time using Kuoni and not disappointed. Despite being very busy as a result of the war in the Middle East they still had time to help us with our trip planned for early 2027.
Holly
Kuoni
4 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 03/17/2026
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MW
Mrs Denise Wills
Feefo Verified
GBR
4 months ago
What Mrs Denise Wills said about Kuoni:
Same assistant who has booked us previously. She recognised us and warmly greeted us before arranging our new holiday.
Drinks offered, recognition of previous holiday information to pass to hotel....
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Leigh
Kuoni
4 months ago
Hello Mrs Wills,
Thank you so much for your 5* review and kind words. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Jenna, the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kind regards
Leigh, Kuoni Southampton.
Date of purchase: 03/24/2026
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Trusted Customer
Feefo Verified
4 months ago
Excellent all round service especially as booking needed to be cancelled and rearrange due to Middle East situation.
Happy with everything
Holly
Kuoni
4 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted our mutual Clients Holiday.
We look forward to assisting you with their future travel plans.
Date of purchase: 03/25/2026
0
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Trusted Customer
Feefo Verified
4 months ago
Amazing knowledge & recomendation from agent which really helps close a sale highly recommend
Holly
Kuoni
4 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted our mutual Clients Holiday.
We look forward to assisting you with their future travel plans.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
