Very helpful phone conversations about options with Abbie. Booking process and documentation all clear. HOWEVER documentation did not include airline locator code so I had to contact you separately...
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Date of purchase: 03/30/2026
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Trusted Customer
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4 months ago
Leigh
Kuoni
4 months ago
Hello,
Thank you so much for your 5* review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Kerry, the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kind regards
Leigh, Kuoni Southampton.
Date of purchase: 03/21/2026
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Trusted Customer
Feefo Verified
4 months ago
10/10 Help from Georgia yesaterday! Thank you!
Cheryl
Kuoni
4 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 03/30/2026
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MA
Mr James Alexander
Feefo Verified
GBR
4 months ago
Jessica
Kuoni
3 months ago
Dear Mr Alexander,
Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with your future travel plans.
Date of purchase: 03/26/2026
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Trusted Customer
Feefo Verified
4 months ago
Simple, friendly and knowledgeable
Cheryl
Kuoni
4 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. The responses we receive from our customers is highly valuable to us.
Your comments will be shared to the staff member.
Date of purchase: 03/26/2026
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ME
Mr Lloyd Evans
Feefo Verified
GBR
4 months ago
Date of purchase: 03/26/2026
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MK
Mrs Sarah Knight
Feefo Verified
4 months ago
Paul
Kuoni
4 months ago
Thank you for your 5* review. We look forward to helping you in the future. Best Wishes Paul
Date of purchase: 03/28/2026
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Trusted Customer
Feefo Verified
4 months ago
very helpful and informative
Date of purchase: 03/28/2026
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Trusted Customer
Feefo Verified
4 months ago
Charlotte
Kuoni
2 months ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.
Date of purchase: 03/13/2026
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Trusted Customer
Feefo Verified
4 months ago
Big thank you so much to the Harriet Glass and the team for planning and helping me book my holiday to Australia!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
