Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 06/19/2026
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Trusted Customer
Feefo Verified
9 days ago
Maria gave great advice based on her personal experiences in Malaysia which left me even more excited for our trip and confident that everything was just as we wanted.
Date of purchase: 06/16/2026
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Trusted Customer
Feefo Verified
9 days ago
Very efficient responsive service to correct a mistake on a booking confirmation.
Date of purchase: 06/18/2026
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Trusted Customer
Feefo Verified
9 days ago
Maria in Indian Ocean team found great deal and clients booked it
Date of purchase: 06/18/2026
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MG
Mr Michael Gore
Feefo Verified
GBR
10 days ago
What Mr Michael Gore said about Kuoni:
Helen is very welcoming, knowledgeable, offers advice but is not overpowering.
These questionnaires are tedious! Maybe necessary but they are not enjoyable in the slightest!
Matt
Kuoni
9 days ago
Thank you so much for your review. I wanted to thank you for taking the time to send us your feedback on your recent holiday experience with Kuoni which will be shared with your Personal Travel Expert.
We are however sorry that you find the questionnaires tedious as they are indeed important for us as the responses we receive from our customers is highly valuable to us.
We look forward to assisting you with your future travel plans.
Date of purchase: 06/15/2026
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MB
Mr David Barke
Feefo Verified
GBR
10 days ago
What Mr David Barke said about Kuoni:
Started of with your call centre, but not sure about a couple of things . So went to your Milton Keynes branch . Rickie the manager there was brilliant. Went through everything and also came up with...
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Date of purchase: 06/20/2026
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Trusted Customer
Feefo Verified
10 days ago
Your employee Lydia Hardman was excellent - she rescued the situation and went the extra mile. So we are back with Kuoni after a long gap when nobody made that effort.
Alex
Kuoni
9 days ago
Thank you for your wonderful feedback.
We're delighted to hear that Lydia provided such excellent service and was able to rescue the situation when it mattered most. Going the extra mile for our customers is exactly the level of care we strive to deliver, and it's fantastic to know that Lydia's dedication made such a positive difference to your experience.
It means a great deal to us that you've chosen to return to Kuoni after a long gap, and we're thrilled to have regained your confidence. I'll be sure to share your kind comments with Lydia and the team.
We look forward to helping you create many more memorable holidays in the future.
Kind regards,
Alex
Store Manager
Date of purchase: 06/16/2026
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Trusted Customer
Feefo Verified
10 days ago
From our first conversation to finally booking the holiday, Gemma was fantastic. She listened to our wish list and explored all avenues even ones which we hadn’t considered, due to her own holiday...
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Holly
Kuoni
3 days ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 06/20/2026
0
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Trusted Customer
Feefo Verified
10 days ago
James
Kuoni
5 days ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Louise who crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 06/01/2026
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Trusted Customer
Feefo Verified
10 days ago
Had an excellent service from Jane Case, she went above and beyond to arrange the perfect holiday for our mutual customers 30th Wedding Anniversary to St Lucia. Nothing was any problem even when I...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
