Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 05/08/2026
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Trusted Customer
Feefo Verified
4 days ago
Florence was very knowledgeable and took time to make sure we got the best value for money for what we wanted. She had been to the places we wanted to go so was also able to make recommendations. A...
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Ricky
Kuoni
3 days ago
Hello
Thank you for your kind feedback and for allow Florence to craft your escape.
I hope you are both excited and looking forward to getting away and exploring your destination.
Delighted Florence was able to bring to life your trip and make recommendations that met your needs. Florence certainly is a fan of all things Africa.
Thank you again, has been our pleasure.
Kind regards
Ricky
Store Manager
]Kuoni Milton Keynes
Date of purchase: 04/27/2026
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Trusted Customer
Feefo Verified
4 days ago
Denise was. Exceptional, first rate .nothing required.
Date of purchase: 05/05/2026
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Trusted Customer
Feefo Verified
4 days ago
Angie
Kuoni
4 days ago
Thank you so much for your amazing 10/10 review, Ross — it’s truly appreciated.
I’m absolutely delighted to hear how happy you were with the service Catrina provided while planning your honeymoon. She is incredibly passionate about creating those once-in-a-lifetime trips, and I know she’ll be thrilled to hear your kind feedback.
Planning a honeymoon is such a special experience, and it’s wonderful to know Catrina was able to help make the process enjoyable and memorable for you both. I really hope you have the most incredible trip and create memories to last a lifetime.
Thank you again for taking the time to share your experience, and we very much look forward to helping you with your future travels.
Warmest regards,
Angie Whitehead
Store Manager
Date of purchase: 05/04/2026
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Mrs Belinda Febrey
Feefo Verified
GBR
5 days ago
What Mrs Belinda Febrey said about Kuoni:
We always go to Kuoni when booking a long haul holiday because their service is amazing, and they have incredible knowledge about the destinations they book.
Date of purchase: 05/09/2026
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Trusted Customer
Feefo Verified
5 days ago
Excellent service. This is the fourth year we’ve booked with Kuoni, and being able to sit down with someone to explore our options really makes a difference.
Nicole
Kuoni
5 days ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 05/03/2026
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Trusted Customer
Feefo Verified
6 days ago
Nicole
Kuoni
5 days ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 05/08/2026
0
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Trusted Customer
Feefo Verified
7 days ago
Faye at the Cambridge branch was extremely helpful and knowledgeable, and offered options to reduce the cost of our holiday to keep it in our budget. Also gave us good advise around the current...
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James
Kuoni
7 days ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Faye who crafted your Holiday.
We look forward to assisting you with your future travel plans.
Date of purchase: 05/02/2026
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MB
Mr Douglas Black
Feefo Verified
GBR
7 days ago
What Mr Douglas Black said about Kuoni:
Terrible service and unpardonable delays in paying refunds, despite what seemed to be endless chasing.
Alice Pascal
Kuoni
5 days ago
Dear Mr Black,
Thank you for taking the time to provide us with your feedback.
I understand you booked a holiday with Carrier via our Cheltenham store. I was so sorry to learn that your holiday was affected by the ongoing conflict in the Middle East.
Whilst I am pleased to learn that your return travel was amended to enable you to return home safely, I am sorry to learn of the delays in getting your refund from Carrier. I appreciate this is frustrating and I am grateful for the time taken to provide us with your feedback. I do hope you have now received the funds safely into your account, and hope we can welcome you back to Kuoni very soon.
Kind regards,
Alice
Kuoni Customer Services
Date of purchase: 02/09/2026
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Trusted Customer
Feefo Verified
8 days ago
Kerry
Kuoni
1 day ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Orla who crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.