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Rated
Exceptional
Service
4.9
/5
Product
4.7
/5

5

4

3

2

1

2,900

153

10

6

6

3,075

ratings over the past year

Displaying all 5,404 reviews
MC
Mr Mark Coupar
Welling, Kent, England
2 hours ago
Date of purchase: 06/20/2025
What Mr Mark Coupar said about Kuoni:
We were attended to by Georgia Petersen who carefully recorded our detailed wish list and patiently filtered down to a manageable number of options. Georgia suggested that we talked to her colleague...

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Trusted Customer
9 hours ago
Date of purchase: 06/19/2025
We can’t thank Hannah enough for the incredible support she’s given us while planning our upcoming holiday. From the very beginning, she’s been patient, thoughtful, and incredibly attentive to every...

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MM
Mrs Karen Le Marchant
10 hours ago
Date of purchase: 06/16/2025
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Trusted Customer
10 hours ago
Date of purchase: 06/20/2025
Jenny Staniforth has been excellent in helping us to book, then change our holiday. Very easy to deal with, friendly and professional
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Trusted Customer
12 hours ago
Date of purchase: 06/20/2025
Stephen was helpful and courteous. He provided a good service.
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Trusted Customer
13 hours ago
Date of purchase: 06/20/2025
Superb customer service
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MS
Mr Callum Spence
London
17 hours ago
Date of purchase: 06/14/2025
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MP
Mrs Julie Pemberton
Bidford On Avon
17 hours ago
Date of purchase: 06/19/2025
What Mrs Julie Pemberton said about Kuoni:
You can't improve on exceptional service. Melissa in the Cheltenham store helped us negotiate a very difficult decision to change our original holiday
Merchant Logo
Fiona
Kuoni
14 hours ago
Hello Julie, Thank you for your review and lovely comments about Melissa. I will make sure I send these over to Melissa also. So glad everything was amended for you both. Kindest Regards Fiona Store Manager
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Trusted Customer
1 day ago
Date of purchase: 06/19/2025
No need to improve, just keep doing what you already do, that's why we have just booked 3 large holidays with you guys
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Trusted Customer
1 day ago
Date of purchase: 06/18/2025
Linda was great listened to what I wanted and was really informative
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About Kuoni
Kuoni
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Touristik House, One Dorking Office Park, Station Rd, Dorking, Surrey, RH4 1HJ, United Kingdom
AwardExceptional award

Feefo Trusted Service Awards

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About Kuoni
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