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JustAnswer Reviews

https://www.justanswer.com/
Rated
Exceptional

JustAnswer is the world’s largest Expert marketplace, offering 24/7 access to verified professionals across 150+ categories.

Service
4.9
/5

5

4

3

2

1

2,068

130

5

1

5

2,209

ratings over the past year

Displaying all 2,209 reviews
************************
Lanai City, HI
3 months ago
Date of purchase: 03/28/2025
What ************************ said about JustAnswer:
RukkyO is a Saint
The woman who spent over 3 hours with me last night and was endlessly patient with an old man who don't know nuthin, was Magnificent !!!
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Trusted Customer
3 months ago
Date of purchase: 03/28/2025
Professionalism and ease of task in. resolving my issue.
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Trusted Customer
3 months ago
Date of purchase: 03/29/2025
Easy as 1 2 3 !!
Great help from Pasha! He was very nice and had a calming voice and explained very well how to help me!
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RR
rrkolkoski
Las vegas
3 months ago
Date of purchase: 03/29/2025
What rrkolkoski said about JustAnswer:
Fast effective response
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RO
Robert
Morrison, Colorado
3 months ago
Date of purchase: 03/28/2025
What Robert said about JustAnswer:
Making room for updates
Was helped by relocating some files to makeroom for updates.
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OF
offeacres
Katy TX
3 months ago
Date of purchase: 03/28/2025
What offeacres said about JustAnswer:
Less than a tech. making a service call, but $45. is high for phone call.
I was charged $45.00 ; way too much in my opinion
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Trusted Customer
3 months ago
Date of purchase: 03/28/2025
Polite, efficient, expert
Expertly and efficiently answered my concern. Representative (level-sss)was polite and very helpful
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Sunwtp
Apache Junction
3 months ago
Date of purchase: 03/28/2025
What Sunwtp said about JustAnswer:
@rarewares
@rarewares Always great response and fast
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LA
Laubesteve
Adelaide
3 months ago
Date of purchase: 03/28/2025
What Laubesteve said about JustAnswer:
Hidden billing
I was told I would be billed $2 once off fully refundable to my PayPal account and no mention of a monthly fee emails went to my spam account refers to the $66 a monthly charge and would have...

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JustAnswer Team
JustAnswer
3 months ago
Hello Laubesteve, Thank you for reaching out. I’m truly sorry to hear that you didn’t receive the assistance you needed. That’s not the experience we want for our customers, and I understand how frustrating this must have been for you. Upon enrollment, you agreed to a one-time join fee of AU$2 and a recurring monthly membership fee of AU$66, which covers your first and any additional questions during your membership. Since you used PayPal/Apple Pay, these fees were combined into a single transaction, as indicated during checkout. We apologize for any confusion this may have caused. Your membership was turned off on March 28, 2025, and the charge has already been refunded. You won’t receive any further recurring charges. If you ever wish to restart your membership or have any other questions, feel free to contact us. Regards, Aiah JustAnswer Customer Care AiahIM@justanswer.com
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Trusted Customer
4 months ago
Date of purchase: 03/28/2025
Speedy answer
My answer was quick and speedy
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About JustAnswer
JustAnswer is the world's largest Expert marketplace. Get 24/7 access to help from thousands of verified professionals, where and when you need it. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other vetted Experts for real-time, personalized assistance and answers, 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it. If for any reason you’re not satisfied, our Customer Care team is ready to help 24/7. Please contact us directly at SupportTP@justanswer.com or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours.
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+1 415-929-9921
440 N Barranca Ave,, #7508,, Covina,, California, CA 91723, United States
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About JustAnswer
JustAnswer is the world's largest Expert marketplace. Get 24/7 access to help from thousands of verified professionals, where and when you need it. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other vetted Experts for real-time, personalized assistance and answers, 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it. If for any reason you’re not satisfied, our Customer Care team is ready to help 24/7. Please contact us directly at SupportTP@justanswer.com or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours.