How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

JustAnswer Reviews

https://www.justanswer.com/

EXCEPTIONAL

JustAnswer is the world’s largest Expert marketplace, offering 24/7 access to verified professionals across 150+ categories.

Service

4.9

9,266

674

10,041

ratings over the past year

Displaying all 11,476 reviews

huckleberry9705

JustAnswer Verified

USA

3 hours ago

What huckleberry9705 said about JustAnswer:

good help and a great price

The tech was helpful, knowledgeable, and patient.

mgrimes13

JustAnswer Verified

3 hours ago

What mgrimes13 said about JustAnswer:

Very responsive and was very professional knew what needed to be done and did great job of guiding me

Trusted Customer

JustAnswer Verified

4 hours ago

What he doesn't know for sure he looks up. I admire that in a doctor.

Dr Dago was caring and knowledgable.

Trusted Customer

JustAnswer Verified

6 hours ago

Fridge display and ice and water dispenser not working

When using some of the suggestions on the display panel didn't work, my technician had me unplug the fridge.to recycle it. That reset the display and started the ice and water dispenser working....

Trusted Customer

JustAnswer Verified

7 hours ago

Dr Dago addressed each of my symptoms/concerns.

Trusted Customer

JustAnswer Verified

8 hours ago

Good Advice

I appreciate the advice that Mick provided and will act on it Monday with the dealer.

Monique Charland

JustAnswer Verified

USA

9 hours ago

What Monique Charland said about JustAnswer:

The attorney answered all my questions.

I received very good advice.

mrc

JustAnswer Verified

USA

9 hours ago

What mrc said about JustAnswer:

answers are from experts and they are very helpful.

My questions have been answered so well and it has been so helpful. I recommend this service to everyone. I have got answers to all of my questions along with tips and general information.

Nharvey973

JustAnswer Verified

10 hours ago

What Nharvey973 said about JustAnswer:

It was quick and easy

Trusted Customer

JustAnswer Verified

10 hours ago

Reasonable response time and helpful interaction

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

About JustAnswer

JustAnswer is the world's largest Expert marketplace. Get 24/7 access to help from thousands of verified professionals, where and when you need it. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other vetted Experts for real-time, personalized assistance and answers, 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it. If for any reason you’re not satisfied, our Customer Care team is ready to help 24/7. Please contact us directly at SupportTP@justanswer.com or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours..