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Jules Verne Reviews | Customer Service Reviews for https://www.feefo.com/reviews/jules-verne-ltd | Feefo

Displaying all 7,543 reviews

Trusted Customer

1 year ago

Date of purchase: 06/15/2024

Grand Tour of Turkey

More reviews of this product (172)View product website

Trip was good but room for improvement. Guide disappointing as he didnt really take onboard the needs of the group which was disapppointing given that there were only 14 of us.

Customer Experience

Jules Verne

1 year ago

Thank you for your review. We are surprised to hear that you found the guide to be disappointing as we usually receive wonderful comments regarding him. We will look into your feedback further with the appropriate teams. We hope that despite this, you enjoyed the tour.

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Trusted Customer

1 year ago

Date of purchase: 06/15/2024

Grand Tour of Turkey

More reviews of this product (172)View product website

Very comprehensive and Informative tour

Customer Experience

Jules Verne

1 year ago

Thank you for your wonderful 5-star review, we hope to see you again soon!

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Dr Robert Morgan

1 year ago

Date of purchase: 06/15/2024

Grand Tour of Turkey

More reviews of this product (172)View product website

Actually, I would give it 3.5 stars. For those considering booking this tour, there are some things to bear in mind which may not be apparent from VJV's tour description. Firstly, do not...

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Customer Experience

Jules Verne

1 year ago

Thank you for your detailed review. A member of the Customer Experience Team will be in touch with you shortly to discuss them further.

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Trusted Customer

1 year ago

Date of purchase: 06/12/2024

Uganda Jungle Safari: Gorilla Trekking & Wildlife

More reviews of this product (18)View product website

I believed it was well planned. I saw lots of wild life most of the the 6 gorillas. The food was good. All the staff were excellent including all the guides and other members who made it possible for...

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Customer Experience

Jules Verne

1 year ago

Many thanks for your 5-star review. We are so pleased that you managed to see the gorillas and lots of wildlife during your time in Uganda. We trust that you have returned with many fond memories.

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Mr Thomas Smith

Sheffield

1 year ago

Date of purchase: 06/12/2024

Discover Sorrento & the Amalfi Coast

More reviews of this product (57)View product website

Good tour. Obviously too many tourists in Sorrento and Amalfi. Naples not very interesting.

Customer Experience

Jules Verne

1 year ago

Thank you for your review, we're delighted that you enjoyed the tour. We hope to see you again soon!

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Trusted Customer

1 year ago

Date of purchase: 06/15/2024

Grand Tour of Turkey

More reviews of this product (172)View product website

Excellent tour, but much travel with not enough downtime

Customer Experience

Jules Verne

1 year ago

Thank you for your review, we're pleased that you enjoyed the tour overall! We appreciate that this is a full on itinerary so we do note this on our website and we try to be as transparent as possible with the journey times. We hope you managed to return home with some happy memories of your time in Turkey.

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Trusted Customer

1 year ago

Date of purchase: 06/14/2024

Peaks, Ports & Palazzi

More reviews of this product (29)View product website

Tour was good, guide was excellent, hotels were very good - except location of hotel in Genoa.

Customer Experience

Jules Verne

1 year ago

Many thanks for your 4* review, its great that you had an excellent guide and you enjoyed the tour overall. We trust you have returned with many fond memories.

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Trusted Customer

1 year ago

Date of purchase: 06/12/2024

Balkan Explorer

More reviews of this product (37)View product website

I expected it to be a bit more upmarket. The bus seats were cramped and there was only one decent hotel

Customer Experience

Jules Verne

1 year ago

Thank you for taking the time to leave us a review. It is disappointing that this tour did not meet your expectations and you thought the bus seats were cramped. Your comments have been raised to the appropriate teams who will look into them further and take action where necessary. We hope you managed to return home with some happy memories of your time away.

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Mr Clive Wilson

1 year ago

Date of purchase: 06/14/2024

Royal Barge on the Douro

More reviews of this product (109)View product website

We really enjoyed the cruise - excellent crew and JV Tour Manager, great food and entertainment, spending time with other passengers on a small high quality boat.

Customer Experience

Jules Verne

1 year ago

Thank you so much for taking the time to leave us a review. It's wonderful to hear that you found the crew and JV tour manager to be excellent and you enjoyed the cruise overall. We hope to welcome you back on to another tour soon!

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Trusted Customer

1 year ago

Date of purchase: 06/14/2024

Royal Barge on the Douro

More reviews of this product (109)View product website

Spirit of Chartwell is spacious, the food fantastic and the other travellers were good company and of similar age.

Customer Experience

Jules Verne

1 year ago

Thank you for your 5-star review, were so pleased you enjoyed your time onboard the Spirit of Chartwell. We trust you have returned home with many life long memories of your time in Portugal!

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About Jules Verne

That sense of adventure to discover the world is at the heart of Jules Verne. Established in 1978, our innovative small group escorted tours offer authentic travel with a twist for people who love to see the world. Packed with special touches and little extras, our expert guides will show you the true character of each destination and take you beyond the norm, whether your chosen destination is closer to home or far-flung. Fully ABTA and ATOL bonded and winner of many travel awards, our expert staff organise every detail so you can book in complete confidence.

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020 3733 4022

96 Great Suffolk Street, London, Greater London, SE1 0BE, United Kingdom

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