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Jules Verne Reviews | Customer Service Reviews for https://www.feefo.com/reviews/jules-verne-ltd | Feefo

Displaying all 7,553 reviews

Trusted Customer

12 months ago

Date of purchase: 06/16/2024

Peaks and Petroglyphs

More reviews of this product (16)View product website

Missed a couple of stated trips, brochure out of date

Customer Experience

Jules Verne

12 months ago

Thank you for your review, though we're sorry to hear that some trips were missed. One of our Customer Experience team has tried contacting you as we'd like to discuss this further. We hope to hear back from you so we can look into this for you.

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Trusted Customer

12 months ago

Date of purchase: 06/11/2024

Island of Rhodes

More reviews of this product (40)View product website

The itinerary was good but subject to weather conditions and factors outside of the control of the tour operator. The accomodation was good value for money but complimentary tea / coffee was not...

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Customer Experience

Jules Verne

12 months ago

Thank you for taking the time to leave us your feedback. We're pleased that despite the weather, you enjoyed the tour and were well looked after by your guide. Your comments have been shared with the relevant teams, and we hope to see you again soon.

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Mr Martin Long

12 months ago

Date of purchase: 06/14/2024

Peaks, Ports & Palazzi

More reviews of this product (29)View product website

Cinque Terre made the trip.

Customer Experience

Jules Verne

12 months ago

Thank you for your review. We're really glad you enjoyed your visit to the Cinque Terra, and hope you have fond memories of your tour with us!

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Trusted Customer

12 months ago

Date of purchase: 06/16/2024

Discover Bulgaria

More reviews of this product (32)View product website

This was our first Jules Verne holiday and we were most impressed. We particularly loved Bulgaria, its people and its history. We very much enjoyed the many interesting historic, religious and...

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Customer Experience

Jules Verne

12 months ago

Thank you for your 5-star review. We're so pleased you enjoyed your first tour with us, and found Bulgaria so interesting. We hope you have many long lasting memories of your time away with us!

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Trusted Customer

1 year ago

Date of purchase: 06/16/2024

Treasures of Transylvania

More reviews of this product (64)View product website

I liked the variety of places we visited, though it meant some long coach journeys. It was a pity that the most popular destinations (Peles and Bran castles) were visited on a Saturday at the start...

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Customer Experience

Jules Verne

12 months ago

Thank you for taking the time to leave us your review. We're delighted that you enjoyed the variety of the itinerary, though sorry to hear that some parts were busier than expected. We hope that overall, you have happy memories of your time in Romania with us.

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Mr Graham Evans

1 year ago

Date of purchase: 06/16/2024

Peaks and Petroglyphs

More reviews of this product (16)View product website

Organisation was excellent as always, with a very good guide. The amount of ground covered is ambitious given the state of the infrastructure meaning long stretches of travel on a coach across poor...

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Customer Experience

Jules Verne

12 months ago

Thank you for leaving us a review. We're delighted to hear you found the organisation and guide to be of a high standard, and despite the poor road conditions, hope you have many happy memories of your adventure with us. We hope to see you on another tour in the future.

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Trusted Customer

1 year ago

Date of purchase: 06/16/2024

Treasures of Transylvania

More reviews of this product (64)View product website

Good holiday, seen a lot of the country but a bit tiring for me. Guide was knowledgeable. Excellent driver.

Customer Experience

Jules Verne

12 months ago

Thank you for your review. We're pleased to hear you enjoyed your time in Romania with us, and were well looked after by your guide and driver. We hope to see you on another tour in the future.

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Mrs Catharine Sharples

1 year ago

Date of purchase: 06/16/2024

Peaks and Petroglyphs

More reviews of this product (16)View product website

Interesting and enjoyable introduction to little known parts of Central Asia. Excellent guide, good hotels and fascinating countries but be prepared for a lot of travel on sometimes poor roads.

Customer Experience

Jules Verne

12 months ago

Thank you for taking the time to send us your feedback. We're so pleased you enjoyed your time on tour with us in Kazakhstan and Kyrgyzstan, and found the guide and hotels to be of a high standard. We hope you have long lasting memories of your adventure!

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Trusted Customer

1 year ago

Date of purchase: 06/16/2024

Discover Bulgaria

More reviews of this product (32)View product website

Very comprehensive trip covering the most important sights in Bulgaria

Customer Experience

Jules Verne

12 months ago

Thank you for your great review. We're delighted to hear that you enjoyed your time in Bulgaria and felt you got a good insight to the country. We hope you've returned with many happy memories.

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Trusted Customer

1 year ago

Date of purchase: 06/16/2024

Zimbabwe & Botswana Highlights: Safari, Wildlife & Victoria Falls

More reviews of this product (9)View product website

There was slight failings in this trip which I will raise. A costly trip for what you get

Customer Experience

Jules Verne

12 months ago

Thank you for your 4-star review. We're sorry to hear you felt there were some failings, and we look forward to hearing from you further.

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About Jules Verne

That sense of adventure to discover the world is at the heart of Jules Verne. Established in 1978, our innovative small group escorted tours offer authentic travel with a twist for people who love to see the world. Packed with special touches and little extras, our expert guides will show you the true character of each destination and take you beyond the norm, whether your chosen destination is closer to home or far-flung. Fully ABTA and ATOL bonded and winner of many travel awards, our expert staff organise every detail so you can book in complete confidence.

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020 3733 4022

96 Great Suffolk Street, London, Greater London, SE1 0BE, United Kingdom

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